Kathryn Melissa Oeser
Canajoharie,NY
Summary
Strategic thinker with expertise at analyzing, planning, and implementing business initiatives to minimize unaccounted for loss while upholding ethical standards. Finished 5th, out of 25, for best loss in 2023 - moving up 7 places from the previous year. Proven ability to remain calm and professional in high-pressure situations, resolving conflict and collaboratively problem solving.
Overview
12
12
years of professional experience
Work History
Loss Prevention Officer
Stewart's Shops
08.2021 - 02.2024
- Optimized weekly staff scheduling, of 5, through their skill set in completing certain tasks in 15 shops at minimum including monthly: meetings, assessments, inspections, shop and ATM audits, interviews, difficult conversations, camera review, as well as any other corporate requirement.
- Actively participated in routine management meetings, providing insight on current loss issues while developing and implementing documents to further shops success on tracking unaccounted for cash and products.
- Collaborated with 15 shop managers to develop comprehensive loss training programs for their partners.
- Arranged regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Analyzed weekly data trends, with internal reports, to pinpoint where unaccounted for loss originated - including shop vendor billing management.
- Monitored partner compliance with company policies, promptly addressing any violations and concerns; through investigation and documentation with any theft/suspicious activity to improve prevention.
- Reduced inventory shrinkage by implementing effective loss strategies and procedures.
- Mentored auditors through investigations, into suspected theft or fraud by internal personnel.
- Conducted seminars in education of company policies and procedures.
Lead Inventory Specialist
Stewart's Shops
10.2019 - 08.2021
- Scheduled weekly shop audits, and ATM checks for 15 stores.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored, collaborated, analyzed, and adjusted inventory levels to meet shop needs, and demands, to prepare for potential issues; based on sales, averaging $75k-$145k.
- Supervised in shops when training new partners on shift, with guidance performing daily tasks.
Food Safety Coordinator and Inventory Specialist
Stewart's Shops
12.2018 - 10.2019
- Conducted timely inspections to ensure 15 shops are up to company standards and in compliance with state regulations - one inspection per 6 weeks and follow up within 30 days if faults were found.
- Ensured proper partner training on food safety practices to maintain safe working environment.
- Collaborated with corporate level team to identify potential hazards and implement corrective actions as necessary.
- Led district in highest food safety inspection improvement percentage within company, 2019.
- Conducted monthly full shop inventory audits; regarding physical count to calculate product shrink, and cash verification, including ATM counts.
- Educate shop partners on company's strategic accounting system, and collaborate with their manager to solve shrink issues.
- Identify and document internal control weaknesses through audit findings.
Partner
Stewart's Shops
05.2015 - 12.2018
- Enhanced customer service through building relationships, selling promotions, answering everyday questions, and fulfilling their requests.
- Continually cleaning, organizing, and restocking shelves and aisles to ensure all product is present for consumers to purchase.
- Efficiently and accurately counted 2-3 register drawers to balance cash throughout shifts.
- Mentored new hires with positive comprehensive training and on-going guidance to maximize shop performance.
- Led store openings, closings, and mid-shift changes; while accurately keeping multiple up-to-date documents/logs.
Dental Assistant
Dr. Alfonso Pineyro, DDS
08.2012 - 08.2013
- Prepared, sterilized, and staged dental rooms and trays for procedures by arranging their instruments and equipment.
- Sanitized dental tools and equipment; restocked supplies to prep for upcoming patients; maintain clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted by performing 4-handed dentistry and other chair-side duties, such as filling cavities, drilling root canals, crown replacements, and taking impressions.
- Exposed, developed, and prepared patient x-rays and images for review.
Education
Bachelor of Arts - Communications
University At Albany
Albany, NY08.2018
Associate of Arts -
Fulton-Montgomery Community College
Johnstown, NY12.2014
High School Diploma -
Canajoharie Senior High School
Canajoharie, NY06.2013
Skills
- Operations and Performance Management
- Employee Scheduling and Evaluations
- Recruiting and Interviewing
- Social Perceptiveness
- Conflict Resolution
- Product and Service Knowledge
- Inventory Auditing
Accomplishments
- Chosen corporately, out of 5 districts/approximately 65 stores, as a 'Moover' within 9 months of promotion - acknowledgement of someone who is seen as a long term investment, goes above their responsibilities, and a standing representation of the business.
- Featured as one of the first 'Stewart's Stories', spoke on behalf of my personal growth and benefits within the company, broadcasted on the website as well as inside the shops.
Timeline
Loss Prevention Officer
Stewart's Shops
08.2021 - 02.2024
Lead Inventory Specialist
Stewart's Shops
10.2019 - 08.2021
Food Safety Coordinator and Inventory Specialist
Stewart's Shops
12.2018 - 10.2019
Partner
Stewart's Shops
05.2015 - 12.2018
Dental Assistant
Dr. Alfonso Pineyro, DDS
08.2012 - 08.2013
Bachelor of Arts - Communications
University At Albany
Associate of Arts -
Fulton-Montgomery Community College
High School Diploma -
Canajoharie Senior High School
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