KATHUISQUA MATHILDA CHERY

Room Patients

Take vitals

Do EKG

Clean clinical rooms

Sanitation

• Managed and motivated employees to be productive and engaged in work
• Accomplished multiple tasks within established timeframes
• Maintained professional, organized, and safe environment for employees and patrons
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground

• Sanitized, restocked, and organized exam rooms and medical equipment
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations
• Obtained client medical history, medication information, symptoms, and allergies
• Called and faxed pharmacies to submit prescriptions and refills
• Documented vital signs and health history for patients in clinic and hospital environments

• Resolved customer complaints and maintained clean and tidy checkout area
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Met customer service goals and exceeded customer expectations

• Served high customer volumes during special events, nights, and weekends
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
• Kept bar presentable and well-stocked to meet customer needs
• Followed alcohol awareness procedures for preventing excessive guest intoxication

• Resolved customer complaints and maintained clean and tidy checkout area
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Met customer service goals and exceeded customer expectations