Kathy Yates
Brandon,MS
Summary
Dynamic RN with extensive experience at the University of MS Medical Center, excelling in medication administration and patient education. Demonstrated clinical judgment and compassion, enhancing patient satisfaction and care outcomes. Proven leader in staff supervision, fostering teamwork and compliance with healthcare standards for improved operational efficiency.
Overview
24
24
years of professional experience
Work History
RN
University Of MS Medical Center
06.2022 - Current
- Supported routine health assessments and collected vital signs efficiently.
- Engaged with patients to educate them on treatment plans and procedures.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Maintained accurate patient records and documentation practices.
RN Supervisor
St Catherine's Village
06.2022 - Current
- Supervised nursing staff to ensure adherence to established protocols and standards.
- Monitored compliance with regulatory requirements, ensuring readiness for inspections and audits.
- Managed scheduling and staffing to maintain efficient operations within the nursing department.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Facilitated smooth transitions of care for patients between departments or facilities by maintaining clear communication channels with all stakeholders involved.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
LPN Staff Nurse
St Catherine's Village
07.2018 - 06.2022
- Administered medications and treatments per physician orders, ensuring compliance with safety protocols.
- Monitored patient vital signs, documenting changes and reporting concerns to healthcare team.
- Assisted in developing and implementing individualized care plans tailored to patient needs.
- Reinforced education to patients and families on health management, promoting understanding of medical conditions.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Patient Account Representative
Methodist Rehabilitation Center
07.2001 - 08.2016
- Managed patient account inquiries, ensuring accurate information dissemination.
- Resolved billing discrepancies, enhancing overall patient satisfaction and trust.
- Collaborated with insurance providers to verify coverage and expedite claims processing.
- Implemented process improvements that streamlined account resolution timelines.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
- Electronically submitted bills according to compliance guidelines.
- Responded to patient, family, and external payer inquiries.
- Negotiated payment plans with patients experiencing financial difficulties, supporting them in meeting their obligations without undue stress.
- Contacted patients after insurance was calculated to obtain payments.
- Researched billing errors and discrepancies to initiate corrective action.
Education
No Degree - Nursing
Meridian Community College
Meridian, MS05-2022
Nursing
Holmes Community College
Ridgeland, MS05-2018
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Geriatric care
- Medication and IV administration
- Staff supervision
- Licensed RN
Timeline
RN
University Of MS Medical Center
06.2022 - Current
RN Supervisor
St Catherine's Village
06.2022 - Current
LPN Staff Nurse
St Catherine's Village
07.2018 - 06.2022
Patient Account Representative
Methodist Rehabilitation Center
07.2001 - 08.2016
No Degree - Nursing
Meridian Community College
Nursing
Holmes Community College
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