Kathy Atoubi-Danquah
Phoenix,AZ
Summary
Dedicated healthcare professional with a strong focus on compassionate care, effective communication and patient advocacy. Committed to enhancing patient outcomes and satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Veterans Health Administration, Lovell Federal Health Care Center
North Chicago, IL
03.2006 - 12.2025
- Managed comprehensive care plans for veterans, Active Duty Service Members, Military Retirees and eligible military dependents in an outpatient mental health program to support receiving timely and appropriate health care, in alignment with patient's healthcare goals and treatment needs.
- Collaborated with multidisciplinary teams to coordinate services, enhancing patient outcomes and satisfaction.
- Educated patients and families on treatment options, to support informed decision-making and self-management of health conditions.
- Responded promptly and professionally to patient questions and concerns.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Participated in ongoing professional development opportunities focused on refining case management skills in alignment with industry best practices.
- Advocated for patients'' rights, facilitating access to necessary services and resources within the community.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Bachelor of Science - Nursing
Aurora University
Aurora, ILMaster of Science - Social Work
University of Illinois, Chicago
Chicago, ILBachelor of Science - Social Work
University of Illinois, Chicago
Chicago, ILSkills
- Direct patient care
- Mental health support
- Care coordination
- Referral coordination
- Quality improvement
- Patient advocacy
- Compassionate and caring
- Clear patient communication
Certification
- Certified Case Manager
Timeline
Registered Nurse Case Manager
Veterans Health Administration, Lovell Federal Health Care Center
03.2006 - 12.2025
Bachelor of Science - Nursing
Aurora University
Master of Science - Social Work
University of Illinois, Chicago
Bachelor of Science - Social Work
University of Illinois, Chicago