Summary
Overview
Work History
Education
Skills
Timeline
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MELISSA LUMPKIN

San Antonio,TX

Summary

Detail-oriented professional with strong multitasking and communication skills. Experienced in supporting with recruiting highly talented personnel. Proven ability to work collaboratively with team members.

Known for strong team collaboration and achieving results. Adept in candidate sourcing, interview scheduling, and onboarding processes. Reliable and flexible, adapting to changing needs seamlessly.

Overview

13
13
years of professional experience

Work History

Recruiting Coordinator for USAA

PRG
02.2022 - Current
  • Work directly with Talent Acquisition team, candidates and hiring managers.
  • Coordinate scheduling of manager interviews, panel interviews, onsite interviews, and phone screens for multiple recruiters, ensuring seamless alignment of calendars and eliminating overbooking.
  • Cross training in high volume member contact, non member contact and candidate management teams.
  • Ensuring process completion for new hires to include: assessments, background checks, final offer letter, hiring, orientation, travel, and welcome email.
  • Provide a high level of confidentiality and communication with candidates.
  • Provide backup assistance and support for other Talent Acquisition Coordinators when necessary.
  • Deliver effective results, meet tight deadlines and targets while updating all parties in an extremely fast paced environment.
  • Workday (ATS) experience.
  • Experience with Security Officer/MVR process.
  • Experience with supporting Visa candidates.

Talent Acquisition Coordinator - Petco

Kforce
10.2021 - 12.2021
  • Collaborate and work professionally with hiring managers and executive assistants; schedule phone, video, and onsite interviews
  • When applicable for onsite interviews, book conference rooms- plan and book candidate travel for interviews and process candidate expenses/reimbursements for travel
  • Triage high volume of recruiting related requests via an internal inbox
  • Source applicants via Workday

General Affairs Specialist

AW Texas
12.2020 - 08.2021
  • Implement and manage plant security (systems and processes); plant cafeteria services; team member uniform program; plant facility parking and roadway control measures; guest/visitors control process/systems; plant facility buildings and grounds - which includes maintenance, general waste management and pest control
  • Implement and control team member lockers; company mail room processes and facilities; office and meeting room furniture, office supplies, travel, and cellphone processes
  • Ensure that tasks performed by contractors are completed in accordance with cost, contractual timelines, and quality measures
  • Process invoices within General Affairs department
  • Arrange travel plans for employees, coordinate destination transportation and hotel
  • Create effective internal communication to enhance the employee experience.

Administrative Assistant

Naval Information Warfare Center Pacific
04.2018 - 07.2020
  • Prepare, process and route recruitment and non-recruitment human resource packages for the division
  • Support multiple branches and serve as back up to Division Assistant as needed
  • Source applicants through online channels, such as USAjobs.gov
  • Coordinate scheduling of interviews for over 10 branches within the Division
  • Part of the interview panel for new candidates
  • Prepare recognition award packages and retirement letters for personnel
  • Review and evaluate applications received, generate associated documentation to notify applicants selected for local billets, and maintain associated documentation files
  • Provide Welcome Aboard packages with required reporting information to new employees
  • Provide a variety of administrative support and procurement functions within the Tactical Networks Division
  • Responsible for processing and tracking of Requests for Personnel Actions (RPAs) and obtaining data/reports from the Defense Civilian Personnel Data System (DCPDS)
  • Coordinate processing of major staffing changes to supervisors
  • Support execution of Division, branch, and project requirements, preparing office correspondence, reports, E- mails, and purchasing or procurement packages
  • Prepare financial/supporting documents for procurement of materials and service, maintain mandatory
  • Government Credit Card (GCC) monthly purchase logs, input purchase requisitions in Navy Enterprise Resource
  • Planning (NERP) system, ensure delivery of procured items, obtain signatures on invoices, and scan invoices in
  • NERP
  • Perform goods receipt and acceptance transactions, review reports and research errors or conflicting information in procurements documents, investigate customer or vendor complaints or errors in shipment, payment, and/or documentation
  • Track the status of Government Credit Card (GCC) purchase requisitions, reconciles GCC on as needed/ monthly basis, and review all purchase requisitions actions for accuracy and completeness
  • Prepare and send clearance requests via Joint Personnel Adjudication System (JPAS), serve as a timekeeper for supporting branches and Division, assist personnel with Defense Travel System (DTS) requests, vouchers, and respond to requests for information concerning branch/division procedures
  • Served as Fire Warden to supporting branches and provides on-site representation to identify fire safety deficiencies and create fire safety awareness within work areas.

Administrative Assistant

Defense Commissary Agency
10.2015 - 04.2017
  • Setup, maintained, and performed periodic inventory of files according to Defense Commissary Agency (DECA) filing system
  • Receive and review all incoming correspondence and reports and routes to the appropriate department for information and action
  • Established and maintained suspense system on items requiring response and ensure the suspense is met
  • Maintained appointment calendar for the store director, scheduling and rescheduling of appointments and meetings as necessary along with scheduling of visitors to the commissary
  • Ordered and maintained all directives, handbooks, policy letters and forms and informs the store director and managers of any major changes in administrative directives or procedures
  • Performed all in-processing functions for new hires ensuring completeness and accuracy of required forms
  • Prepared a variety of recurring and non-recurring correspondence, reports, and other documents and review documents that are prepared by others to ensure grammar, punctuation, and format
  • Generated all requests for personnel action (RPA), monitors status and ensures that action requests are timely
  • Reviewed time and attendance cards and ensure that time and attendance is properly input for each employee in a timely manner
  • Responsible for use of Government Purchase Card (GPC) to pay for supplies and services and tracks credit card charges through the on-line Customer Automation and Reporting Environment (CARE) system
  • Responsible for scheduling proper equipment turn-in with Defense Logistics Agency (DLA)

Loan Credit Analyst

PNC
01.2013 - 02.2014
  • Analyzed customer’s financial profile and prepared loss mitigation workout options ranging from HAMP, streamline and traditional modifications to forbearance’s, liquidations, and repayment plans
  • Setup, review, and analysis of hardship packages submitted by mortgagors who need assistance with mortgage delinquency
  • Processed IFR denials (Independent Foreclosure Review) for Freddie Mac retention
  • Handled escalated, litigated, and active bankruptcy loans while processing retention workouts in accordance to guidelines set by investor
  • Calculated debt to income and loan to value ratios, ordered title for properties, requested fees and costs from assigned attorney, and ordered property inspections.

Education

Bachelor of Arts - Mass Communication

Sam Houston State University
Huntsville, TX
08.2002

Skills

  • Critical Thinking and Problem Solving
  • Time Management
  • Team Player
  • Ability to Multitask
  • Microsoft Office
  • Adobe Acrobat Pro
  • Zoom
  • OneSource
  • Application Screening
  • Onboarding Support
  • Candidate tracking
  • Eightfold

Timeline

Recruiting Coordinator for USAA

PRG
02.2022 - Current

Talent Acquisition Coordinator - Petco

Kforce
10.2021 - 12.2021

General Affairs Specialist

AW Texas
12.2020 - 08.2021

Administrative Assistant

Naval Information Warfare Center Pacific
04.2018 - 07.2020

Administrative Assistant

Defense Commissary Agency
10.2015 - 04.2017

Loan Credit Analyst

PNC
01.2013 - 02.2014

Bachelor of Arts - Mass Communication

Sam Houston State University

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MELISSA LUMPKIN