Kathy Bateman

Provide excellent customer service by greeting all members, visitors, and staff

Enters all members into RCSC's data base

Answer phones

Control facility access and monitor recreation areas.

Enforce policies

Handle all inquiries & concerns a member or visitor may have

Keep bathrooms safe by mopping every hour

Maintains a professional relationship with customers

Handles cash, check and credit card transactions

Follows all policies and procedures

Trains newly hired cashiers

Handles cash, check and credit card transactions

Issued receipts, refunds and credits due to customers

Treats customers in a kind and gracious manner

Knowledge of operating store equipment and tools

Provides training and assistance to newly hired cashiers.

Worked under five construction project managers

Ensured efficient operation of office equipment such as printers, copiers and fax machines

Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.

Managed office supplies inventory and placed orders when necessary.

Handles data entry and filing of all Preliminary Notices, Lien Waivers, and Certificates of Insurance.

Sets up and monitors up to eighteen construction payable/receivable accounts.

Reviews and processes contractors monthly AIA billings

Manages student hires

AIA progress bi