Kathy Beverage
Bloomington,IL
Summary
Seasoned professional with a robust background in Human Resources and Compensation Analysis at State Farm Mutual Automobile Insurance Company. Expert in HRIS and fostering employee relations, I've led initiatives that enhanced organizational development and streamlined compensation structures. Skilled in analytical thinking and effective communication, my work has significantly contributed to strategic HR solutions and operational excellence.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Human Resources Business Analyst
State Farm Mutual Automobile Insurance Company
02.2016 - 06.2022
- Helped solve diverse program problems with in-depth analysis.
- Recommended process improvements to continually identify, analyze, and fix constraints and challenges.
- Organized system operating procedures to strengthen controls.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Developed, analyzed and reported on HR metrics for balanced scorecard.
- Led company-wide effort to develop in-house policy management system to follow consistent policies and practices for policy lifecycle as well as employee access.
- Ensured compliance with all applicable employment laws by conducting regular audits of policies and procedures.
- Collaborated with cross-functional teams to align HR initiatives with business objectives.
Compensation Analyst/Senior Compensation Analyst
State Farm Mutual Insurance Company
10.1995 - 02.2016
- Assisted with administration of bonuses, cash incentives for Investment department programs.
- Researched most current job trends and made recommendations to management regarding salary compensation.
- Prepared and updated job description records for all employees across company.
- Analyzed total rewards offerings to identify gaps or inconsistencies, recommending improvements based on industry trends and benchmarks.
- Participated in industry-specific compensation surveys to gather valuable benchmark data for informed decision-making processes.
- Developed and delivered training sessions on various aspects of compensation management, empowering HR staff with the knowledge and tools necessary to effectively support employees and managers alike.
- Optimized compensation structures by conducting comprehensive market analyses and benchmarking studies.
- Managed complex compensation projects from inception through execution, achieving successful results within tight deadlines.
- Evaluated job descriptions for proper classification under FLSA guidelines, reducing potential liability risks associated with misclassification errors.
- Developed effective communication materials to educate employees on their compensation structure, benefits package, and career growth opportunities within the organization.
- Implemented innovative incentive programs to boost productivity and drive employee engagement.
- Advised senior leadership on the development of long-term compensation strategies that supported company growth plans and provided a competitive edge in talent acquisition.
- Collaborated closely with HR team members on annual performance review processes, aligning compensation strategies with company objectives.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
- Collaborated with recruiters to help develop compensation packages and maintain fair employee pay levels.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies, and internal systems to help companies update antiquated or ineffective approaches.
- Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations.
- Researched and analyzed wage, salary and other industry trends.
- Help create and optimize salary structures and bonus programs.
- Collaborated with cross-functional teams to design and implement merit increase processes that aligned with company objectives.
- Developed effective communication strategies, ensuring employees understand the value of their total rewards package.
- Supported boards and compensation committees in areas of governance, oversight and advised on compensation programs.
- Leveraged technology solutions to automate manual processes, improving efficiency within the Compensation function.
- Mentored junior analysts on best practices in Compensation Analytics and Modeling techniques for professional development opportunities.
- Established benchmark positions using external market data, providing accurate insights into competitive pay levels.
Bookseller
Borders Books and Music
12.2004 - 07.2008
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Assisted customers with locating books and other materials in store.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
- Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Supported a positive work environment by collaborating with team members to achieve collective goals.
- Collaborated with other staff to support smooth daily operations.
- Processed incoming shipments efficiently, ensuring timely stocking of new releases and replenishment of bestsellers.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Computer Programmer/Analyst
State Farm Mutual Automobile Insurance Company
09.1986 - 10.1995
- Participated in daily stand-up meetings to communicate progress effectively with team members while adhering to tight deadlines.
- Incorporated security best practices into all aspects of software development life cycle, safeguarding sensitive data and preventing unauthorized access.
- Enhanced user experience by designing intuitive interfaces and conducting thorough usability testing to identify areas for improvement.
- Collaborated with cross-functional teams to develop innovative solutions for complex business problems, improving overall system functionality.
- Implemented automated testing frameworks for efficient identification of defects and reduction of manual testing efforts.
- Conducted rigorous code reviews, maintaining high-quality standards and reducing the number of bugs in production environments.
- Developed custom applications tailored to specific client needs, resulting in increased customer satisfaction and repeat business.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Collaborated with team to determine application requirement specifications.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Tested server code to validate code changes.
- Coordinated with stakeholders to define project technical requirements.
- Developed in-house applications designed for company needs.
- Provided computer programming subject matter expertise to project team members.
- Debugged problems caused by hardware, operating systems software, application programs and network failures.
Health Underwriter
State Farm Mutual Automobile Insurance Company
04.1984 - 09.1986
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Supported review, acceptance, or denial of new or renewal business after carefully reviewing all information.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Participated in industry conferences and events, staying current on emerging trends and expanding professional network connections.
Registered Nurse, Medical-Surgical Unit
BroMenn Medical Center
06.1982 - 04.1984
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Administered medications and treatment to patients and monitored responses.
- Advocated for and strived to protect health, safety, and rights of patient.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Bachelor of Science - Nursing
Illinois Wesleyan University
Bloomington, IL05.1982
Skills
- Employee Relations
- Organizational Development
- Compensation analysis
- Training and mentoring
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Oral and Written Communication
- Organizational and Time Management Skills
- Microsoft Office
- Documentation and Recordkeeping
- Analytical and Critical Thinking
- Self Motivation
- Continuous Improvement
Certification
Certified Compensation Professional (CCP)
Certified Benefits Professional (CBP)
Global Remuneration Professional (GRP)
Work-Life Balance Professional (WLBP)
Timeline
Human Resources Business Analyst
State Farm Mutual Automobile Insurance Company
02.2016 - 06.2022
Bookseller
Borders Books and Music
12.2004 - 07.2008
Compensation Analyst/Senior Compensation Analyst
State Farm Mutual Insurance Company
10.1995 - 02.2016
Computer Programmer/Analyst
State Farm Mutual Automobile Insurance Company
09.1986 - 10.1995
Health Underwriter
State Farm Mutual Automobile Insurance Company
04.1984 - 09.1986
Registered Nurse, Medical-Surgical Unit
BroMenn Medical Center
06.1982 - 04.1984
Bachelor of Science - Nursing
Illinois Wesleyan University
Certified Compensation Professional (CCP)
Certified Benefits Professional (CBP)
Global Remuneration Professional (GRP)
Work-Life Balance Professional (WLBP)
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