Kathy Bezenah
Milford,MI
Summary
Experienced Administrative Assistant with strong leadership and relationship-building skills, seeking a position with a progressive company offering opportunities for professional and personal growth. My successful experience and high motivational level, reinforced by professional attention to detail, would make me an excellent candidate for consideration.
Overview
38
38
years of professional experience
Work History
Engineering/Production Liaison
Central Conveyor (Aston Carter)
12.2022 - Current
- Serve as the primary point of contact, fostering strong relationships between the Engineering team and the Production team.
- Review and release approved Engineering work orders and ABM's, both in-house and outsourced.
- Communication to Engineering team all required corrections to drawings that were identified in the manufacturing process.
- Create files for Production in AutoCAD.
- Plot drawings for Engineering and Production from AutoCAD.
- Create and maintain job books.
- Complete other projects or tasks as assigned.
Order Fulfillment Specialist
Wenzel America
12.2021 - 10.2022
- Enter all machine orders in a timely fashion upon receipt of order from Sales.
- Prepare all invoicing for machine orders and send to customer.
- Issue Purchase Orders for machines and accessories as required.
- Machine tracking and communication to Service & Sales teams and Customers as required.
- Coordinate and work with others internally for shipping of machines from Germany, China or Wixom to end user.
- Sending customer satisfaction surveys as required.
- Administration of NDAs, Contracts and UCC1 filings as required.
Administrative Assistant/Consumable Sales
Axsys Dental Solutions
04.2021 - 11.2021
- Complete orders and organize product deliveries to meet customer timetables.
- Engage with customers to effectively build rapport and lasting relationships.
- Develop strong rapport with customers and create positive impression of business.
- Contact customers and prospects to generate new business to achieve company growth goals.
- Generate Purchase Orders, quotes and invoices for new and current customers.
Office Assistant
Axsys CADCAM Solutions
12.2018 - 04.2021
- Answer and manage incoming and outgoing calls while recording accurate messages
- Interact with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Organized, stored and retrieved files to enhance daily operations and support customer needs
- Coordinate, schedule and invoice customers for weekly Mastercam classes held on-site
Office Assistant
Kalous Case Management
10.2018 - 10.2018
- Uploaded patient health care documentation, and all correspondence to patient files.
Office Assistant
Architectural Door & Millwork
04.2018 - 08.2018
- Order all office supplies including ink cartridges, toner, and paper.
- Answer and manage incoming calls.
- File all Open Acknowledgments and Invoices.
Administrative Assistant
Sidock Group, Inc
01.2012 - 11.2017
- Oversaw Administrative office operations in support of Upper Management, Engineering and Architectural staff.
- Answered, screened & transferred inbound calls.
- General clerical duties, including copying, fax, scanning and incoming/outgoing mail.
- Schedule & coordinate meetings, appointments and lunch & learns.
- Coordinate maintenance for office equipment.
- Modify weekly Staff Report.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Received and routed business correspondence to correct department or staff member.
- Prepared packages for shipment, pickup or courier delivery to customers.
- Screened all visitors and directed them to the correct employee or office.
Administrative Assistant
Part Time RE/MAX Dream Properties
11.2011 - 06.2014
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained a clean reception area, including lounge and associated areas.
Education
Graphic Design
Eastern Michigan University
Ypsilanti, MISkills
- Self-motivated
- Extremely organized
- Excellent communication skills
- Professional phone etiquette
- Flexible
- Works well under pressure
- Customer service-oriented
Certification
- Adult & Pediatric First Aid/CPR/AED Re-Certification 2025
- Fundamentals of Rigging 2025
- OSHA 10 Hour Outreach Training Program 2022
- Adult & Pediatric First Aid/CPR/AED 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Engineering/Production Liaison
Central Conveyor (Aston Carter)
12.2022 - Current
Order Fulfillment Specialist
Wenzel America
12.2021 - 10.2022
Administrative Assistant/Consumable Sales
Axsys Dental Solutions
04.2021 - 11.2021
Office Assistant
Axsys CADCAM Solutions
12.2018 - 04.2021
Office Assistant
Kalous Case Management
10.2018 - 10.2018
Office Assistant
Architectural Door & Millwork
04.2018 - 08.2018
Administrative Assistant
Sidock Group, Inc
01.2012 - 11.2017
Administrative Assistant
Part Time RE/MAX Dream Properties
11.2011 - 06.2014
Graphic Design
Eastern Michigan University
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