Proven leader and skilled machine operator from PCA International, adept in machinery operation and fostering teamwork. Excelled in enhancing quality assurance and workplace safety, significantly improving operational efficiency. Renowned for exceptional communication and conflict resolution skills, ensuring seamless team collaboration and customer satisfaction across diverse roles.
Overview
33
33
years of professional experience
Work History
Machine Operator
PCA International
Lithonia, GA
01.2015 - 10.2024
Monitor the feed and speed of machines during the machining process.
Adjust machine settings to complete tasks accurately.
Inspect finished workpieces to ensure conformance with specifications.
Unload finished products from machines onto conveyors or other transport systems.
Observe machine operations to detect any problems or defects in the finished product.
Carry out regular safety checks on machinery prior to operation.
Prepared machine for production processes by equipping with required tools and parts.
Promoted efficient operation of production processes through careful control system monitoring
Sales Agent
Washington Memorial Cemetary
Decatur, GA
06.2000 - 11.2015
Developed relationships with customers by providing excellent customer service.
Created presentations and proposals for prospective clients.
Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Attended meetings with current and prospective customers to discuss their business needs.
Negotiated contracts with customers to secure sales deals.
Assisted large number of customers per day in finding or selecting items.
Developed and maintained relationships with new and existing clients to increase sales revenue.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Greeted and assisted customers to foster positive experiences.
Security Supervisor
Paragon Security
Decatur, GA
10.1997 - 10.1999
Monitored security operations to ensure compliance with established procedures and standards.
Conducted regular patrols of the premises to identify potential threats or safety hazards.
Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
Cook
Marriott Marquis Hotel
Atlanta, GA
02.1992 - 07.1997
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
Followed established procedures and requirements for safe food handling, storage and service.
Wrapped, dated and labeled food items in storage for safety and freshness.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.