Kathy Bradford
Fayetteville,TN
Summary
Dynamic executive professional with a proven track record of driving organizational success through strategic planning, operational management, and effective team leadership. Expertise in fostering a collaborative work environment that encourages innovation and enhances operational processes. Recognized for strong communication and decision-making skills, consistently delivering results while adapting to evolving business needs. Committed to leveraging skills while embracing opportunities for growth within a forward-thinking organization.
Overview
35
35
years of professional experience
Work History
President’s Personal Assistant
Houston Iron Works, LLC
01.2020 - Current
- Responsible for creating/updating client files for contractors and new projects along with being held accountable for contractor’s customer service issues.
- Calculating and comparing monthly vendor expenses. Preparing cost analysis for steel materials. Recording and analyzing shop’s productivity level.
- Creating emails and letters for president’s needs.
- Systematize market analysis reports for president.
- Directed organizational strategy, aligning initiatives with overall business objectives, hence scheduling mobilizations between contractor's project manager/superintendents and our company.
- Directed organizational strategy, aligning initiatives with overall business objectives.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Oversaw cross-functional teams, ensuring alignment with corporate objectives and project timelines for the contractors.
- Developed and implemented strategic operational plans to enhance production efficiency.
Cosmetic Sales Manager
Peebles Department Store
05.2008 - 11.2019
- Mentored team members to enhance product knowledge and customer engagement skills.
- Enhanced customer satisfaction with personalized beauty consultations and makeovers.
- Established strong relationships with key clients, enhancing loyalty and repeat business opportunities.
- Evaluated cosmetic product assortment regularly, making strategic adjustments based on customer preferences and industry trends to maximize sales potential.
- Managed visual merchandising displays for cosmetics department, creating an appealing shopping environment that attracted customers.
- Organized in-store events for product launches, resulting in higher foot traffic and sales growth.
Sales Agent
Metlife Insurance Company
01.2006 - 04.2008
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Built strong relationships with clients through effective communication and personalized service.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Designer
Spritz Furniture
07.2000 - 07.2005
- Worked directly with clients selling furniture from the top vendors in the industry. Operated as full-service designer providing furniture layouts, selection of furniture, carpeting, area rugs, lighting, accessories, and window and wall treatments.
- Designed innovative furniture layouts to enhance customer experience and optimize space utilization.
- Collaborated with cross-functional teams to develop product prototypes and refine design concepts.
- Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.
Medical Sales Representative
Southland Medical Representatives
06.1994 - 06.2000
- Responsible for the sales and marketing of medical equipment to durable medical equipment dealers in Tennessee.
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Enhanced product knowledge among healthcare professionals, conducting detailed presentations and demonstrations.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
Sales Representative
Sunrise Medical/Bio Clinic Corporation
10.1990 - 05.1994
- Responsible for sales and marketing of foam overlays, operating room positioning devices, hospital mattresses, and low air loss specialty beds addressing pressure ulcers in the states of North and South Carolina.
- Conducted product demonstrations and educational sessions for medical staff to enhance understanding of offerings.
- Oversaw launch of BioMedX specialty bed overlay throughout territory. Honored for arranging and conducting first product evaluation of BioMedX in U.S. once launched.
- Increased overall sales of foam products by 13% and generated sales 8% over goals for specialty beds.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Education
Bachelor of Science - Business Administration, Marketing
University of Tennessee
Skills
- Management and leadership skills
- Excellent customer service and client relationship building
- Strategic planning
- Strong organizational skills
- Detail-oriented
- Complex Problem-solving
- Critical thinking
- Sales and marketing
- Decision-making
- Logistically Creative
Timeline
President’s Personal Assistant
Houston Iron Works, LLC
01.2020 - Current
Cosmetic Sales Manager
Peebles Department Store
05.2008 - 11.2019
Sales Agent
Metlife Insurance Company
01.2006 - 04.2008
Designer
Spritz Furniture
07.2000 - 07.2005
Medical Sales Representative
Southland Medical Representatives
06.1994 - 06.2000
Sales Representative
Sunrise Medical/Bio Clinic Corporation
10.1990 - 05.1994
Bachelor of Science - Business Administration, Marketing
University of Tennessee