Kathy Brown
Commerce,Georgia
Summary
Dynamic and detail-oriented professional with extensive experience at Athens Orthopedic Clinic and DSV Solutions. Proven track record in customer service and shipping accuracy, adept at problem-solving and scheduling. Skilled in data entry and forklift operation, consistently enhancing efficiency and ensuring timely deliveries while maintaining high standards of safety and organization.
Diligent shipping clerk with solid background in logistics and inventory management. Efficiently processed shipments and received goods, ensuring seamless operations. Demonstrated strong organizational skills and attention to detail in maintaining accurate records and tracking inventory.
Organized Shipping Clerk offers 5-7-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Athens Orthopedic Clinic
08.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer problems and complaints.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Shipping and Receiving Clerk
DSV Solutions
10.2022 - 07.2024
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
Shipping and Receiving Clerk
Wal-Mart Distribution Center
08.2020 - 03.2023
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Education
Medical Assistant
Jackson County High School
Jefferson, GA12-2017
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Self-motivated and independent
- Shipping and receiving
- Heavy lifting
- Warehouse safety
- Forklift operation
- Shipping documentation
- Load planning
- Delivery scheduling
- Materials transportation
- US Driver's license
Timeline
Front Desk Receptionist
Athens Orthopedic Clinic
08.2024 - Current
Shipping and Receiving Clerk
DSV Solutions
10.2022 - 07.2024
Shipping and Receiving Clerk
Wal-Mart Distribution Center
08.2020 - 03.2023
Medical Assistant
Jackson County High School
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