Kathy Byrd

Office Manager

Dr. Malec and Associates/Downtown Vision Center

04.2001 - Current

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Optimized office space utilization, leading to more efficient and productive work environment.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assisted in organizing and overseeing assignments to drive operational excellence.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.