Summary
Overview
Work History
Education
Skills
Accomplishments
Websites Profiles
Timeline
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Kathy Carroll

Mooresville,NC

Summary

Payroll Specialist with extensive experience in payroll administration and employee training at US Engine Valve Automotive. Increased sales by 35% as Human Resources Director through improved communication and workflow processes. Skilled in ADP and data analysis, with a strong focus on customer service and relationship building.

Overview

21
21
years of professional experience

Work History

Payroll Specialist

US Engine Valve Automotive
Westminster, SC
08.2022 - 11.2024
  • Verify and submit timekeeping information for accurate and efficient payroll processing for 300+ employees
  • Research payroll errors and process payments for federal and state taxes, and various employee deductions, and retirement plan withholdings
  • Document and process all garnishments for bankruptcies, student loans, and child support
  • Review and manage financial reports and month end closing
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.

Business Operations Manager

Issaqueena Pediatric Dentistry
Seneca, SC
11.2021 - 07.2022
  • Payroll, profit and loss, QuickBooks entries, and reports
  • Created a positive and energetic atmosphere with the purpose of driving improvements in customer care
  • Recruited, hired, mentored and trained 40+ staff on business procedures, policies, duties, and customer care methods. Trained new hires, providing information, and insight into corporate policies and procedures

Financial Literacy and Workforce Development Manager

RIPPLE OF ONE Nonprofit
Seneca, SC
08.2020 - 08.2021
  • Raised money for the nonprofit in order to continue working with single moms
  • Created and organized innovative educational internship contracts, financial files, and reports for adults entering college
  • Key contributor in implementation of evaluation method for educational internship program
  • Co-assisted in facilitating collaborative internal and external relationships with 20+ volunteer financial coaches

Human Resources Director

Tri-County Home Store
Seneca, SC
05.2019 - 05.2020
  • Ensured projects stayed on schedule by managing deadlines and adjusting workflows and increasing sales by 35% in 3 months
  • Mediated between departments to facilitate communication and keep appropriate parties updated on project developments
  • Managed office staff and provided executive-level support to store owners

Owner/HR Director

Walnut Street Bakery
Seneca, SC
08.2014 - 05.2019
  • Initiator who created excellent marketing plans, resulting in a growth rate of 21% per year and 40% in the last year of ownership
  • Business to Business sales
  • Payroll and monthly bonuses
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations and full cycle recruiting

HR Specialist and New Hire Training Specialist

Advance Med Corporation
08.2010 - 08.2014
  • Full Cycle Recruiting for over 100 new hires
  • Established mentoring guidelines, expectations and coaching techniques
  • Updated Standard Operating Procedures related to training to ensure quality assurance
  • Maintained relations with DOJ, FBI, and other agencies to meet their objectives
  • Increased employee retention rates by providing engaging, relevant, and high-quality technical training resources.
  • Coordinated company-wide ISO preparation and training

Billing and Coding Director

Upstate Medical Associates
Seneca, SC
04.2004 - 07.2009
  • Increased the company revenue to an all-time high by recovering money originally denied.
  • Handled all patient concerns about billing and client issues.
  • Reviewed patient claims and documentation to ensure accuracy prior to submission.
  • Performed root cause analysis by analyzing rejected claims for problems with coding, documentation, or Medicare regulations. Provided education by updating and educating providers on coding guidelines.
  • Created and updated the standard operating procedures.

Education

Bachelor of Science - Organizational Leadership and Management

Union University
Hendersonville, TN

Skills

  • FID database
  • SAS tool
  • ADP
  • WebEx
  • ZScope database
  • DataProbe
  • MyChart
  • Practice Express
  • Chart Revolution
  • SharePoint
  • VMS database
  • Technical Training Specialist
  • Healthcare billing and coding
  • Healthcare Fraud Investigation
  • Records Management
  • Data Analysis
  • Quality Control
  • Learning Management System
  • Accounts Receivable
  • Administrative coordination
  • Human Resources
  • Employee training
  • Payroll administration
  • Garnishment processing
  • Customer service

Accomplishments

  • Implemented web-based human resources and time sheet system to minimize errors and cost while improving payroll efficiency.
  • Improved accuracy of payroll utilizing the Paycor system to set up different wages for the levels of risk, conditions, and overtime.

Websites Profiles

www.linkedin.com/in/kathy-carroll-0a738b322

Timeline

Payroll Specialist

US Engine Valve Automotive
08.2022 - 11.2024

Business Operations Manager

Issaqueena Pediatric Dentistry
11.2021 - 07.2022

Financial Literacy and Workforce Development Manager

RIPPLE OF ONE Nonprofit
08.2020 - 08.2021

Human Resources Director

Tri-County Home Store
05.2019 - 05.2020

Owner/HR Director

Walnut Street Bakery
08.2014 - 05.2019

HR Specialist and New Hire Training Specialist

Advance Med Corporation
08.2010 - 08.2014

Billing and Coding Director

Upstate Medical Associates
04.2004 - 07.2009

Bachelor of Science - Organizational Leadership and Management

Union University

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