Summary
Overview
Work History
Education
Skills
Timeline
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Kathy Chau

Kathy Chau

Account Executive

Summary

Hi there! My name is Kathy and I am a highly motivated and detail-oriented young professional with a proven track record in driving revenue growth and building strong client relationships. Possessing a solid foundation in sales and marketing, combined with exceptional communication and negotiation skills, I have consistently exceeded sales targets and contributed to the overall profitability of organizations. With a passion for delivering exceptional customer service and a keen ability to understand client needs, I am adept at developing customized solutions that drive client satisfaction and long-term business partnerships. With a willingness to relocate for the right opportunity, I am actively seeking a challenging role where I can utilize my expertise and continue to thrive in a dynamic and fast-paced environment. I understand I may not have the years of experience you are looking for, but I am always looking for ways to develop and grow my professional career. I am currently taking online courses to learn digital marketing, affiliate marketing, and content creation. I am a fast learner and thrive in fast-paced environments. I hope my profile resonates with you well, and thank you for your consideration.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Executive Assistant

Freelancer
03.2021 - Current
  • Manage a portfolio of 10+ clients doing the following tasks
  • Manage electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Answer and screen calls to provide information, schedule appointments and take detailed messages.
  • Managed executive calendars, scheduling meetings and appointments, and conferences and coordinating travel arrangements to optimize time.
  • Managed clients' CRM databases using Salesforce and HoneyBook.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Build and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Monitor emails, organized inbox, and prioritize messages for client.
  • Updated spreadsheets and created presentations to support executives and boost productivity.

Account Executive

Nexstar Media Group
Baton Rouge, LA
06.2022 - 05.2023
  • Generated advertising revenue by calling on established agencies and cold-calling new prospects.
  • Established and maintained credible relationships with 30+ clients to understand their needs.
  • Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
  • Executed successful sales strategies to convert leads into customers.
  • Leveraged CRM to collect, organize and manage sales data and customer information.
  • Increased ROI for 10+ client accounts by average of 6% by increasing upsell opportunities.
  • Distributed marketing materials to existing and prospective clients to promote products and services.
  • Develop advertising schedules with clients and station personnel responsible for placing advertising into station media.
  • Exceeded quarterly performance by average of 20% resulting in increased annual revenue for company.

Marketing Strategy Specialist

Super Purposes
Remote , IN
01.2022 - 05.2022
  • Planned and executed initiative to reach target audience through appropriate channels to promote campaigns.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Worked with in house creative to design and oversee visuals for social media campaigns and deliver creative marketing materials.
  • Created informative, engaging content for company’s TikTok page, leading to increased social media engagement by 30%.
  • Analyzed marketing data (campaign results, conversion rates, traffic, etc.) and used findings to help shape future marketing strategies.
  • Defined and re-evaluated KPIs for website and social media channels, resulting increased organic following growth of 24% and increased page visits by 33%.

Administrative Assistant

Hyde Title Co
Baton Rouge, LA
08.2020 - 12.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Responded to inquiries from callers seeking information.
  • Assisted in delivery of time-based documentation to courts and offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Monitored supplies of key inventory items.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

Bachelor of Science - Business Marketing

Louisiana State University And A&M College
Baton Rouge, LA
08.2018 - 05.2022

Skills

Customer serviceundefined

Timeline

Account Executive

Nexstar Media Group
06.2022 - 05.2023

Marketing Strategy Specialist

Super Purposes
01.2022 - 05.2022

Executive Assistant

Freelancer
03.2021 - Current

Administrative Assistant

Hyde Title Co
08.2020 - 12.2020

Bachelor of Science - Business Marketing

Louisiana State University And A&M College
08.2018 - 05.2022

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