Kathy Chau
Account Executive
Summary
Hi there! My name is Kathy and I am a highly motivated and detail-oriented young professional with a proven track record in driving revenue growth and building strong client relationships. Possessing a solid foundation in sales and marketing, combined with exceptional communication and negotiation skills, I have consistently exceeded sales targets and contributed to the overall profitability of organizations. With a passion for delivering exceptional customer service and a keen ability to understand client needs, I am adept at developing customized solutions that drive client satisfaction and long-term business partnerships. With a willingness to relocate for the right opportunity, I am actively seeking a challenging role where I can utilize my expertise and continue to thrive in a dynamic and fast-paced environment. I understand I may not have the years of experience you are looking for, but I am always looking for ways to develop and grow my professional career. I am currently taking online courses to learn digital marketing, affiliate marketing, and content creation. I am a fast learner and thrive in fast-paced environments. I hope my profile resonates with you well, and thank you for your consideration.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Executive Assistant
Freelancer
03.2021 - Current
- Manage a portfolio of 10+ clients doing the following tasks
- Manage electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Answer and screen calls to provide information, schedule appointments and take detailed messages.
- Managed executive calendars, scheduling meetings and appointments, and conferences and coordinating travel arrangements to optimize time.
- Managed clients' CRM databases using Salesforce and HoneyBook.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Build and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Monitor emails, organized inbox, and prioritize messages for client.
- Updated spreadsheets and created presentations to support executives and boost productivity.
Account Executive
Nexstar Media Group
Baton Rouge, LA
06.2022 - 05.2023
- Generated advertising revenue by calling on established agencies and cold-calling new prospects.
- Established and maintained credible relationships with 30+ clients to understand their needs.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Executed successful sales strategies to convert leads into customers.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Increased ROI for 10+ client accounts by average of 6% by increasing upsell opportunities.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Develop advertising schedules with clients and station personnel responsible for placing advertising into station media.
- Exceeded quarterly performance by average of 20% resulting in increased annual revenue for company.
Marketing Strategy Specialist
Super Purposes
Remote , IN
01.2022 - 05.2022
- Planned and executed initiative to reach target audience through appropriate channels to promote campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Worked with in house creative to design and oversee visuals for social media campaigns and deliver creative marketing materials.
- Created informative, engaging content for company’s TikTok page, leading to increased social media engagement by 30%.
- Analyzed marketing data (campaign results, conversion rates, traffic, etc.) and used findings to help shape future marketing strategies.
- Defined and re-evaluated KPIs for website and social media channels, resulting increased organic following growth of 24% and increased page visits by 33%.
Administrative Assistant
Hyde Title Co
Baton Rouge, LA
08.2020 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Responded to inquiries from callers seeking information.
- Assisted in delivery of time-based documentation to courts and offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Monitored supplies of key inventory items.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
Bachelor of Science - Business Marketing
Louisiana State University And A&M College
Baton Rouge, LA 08.2018 - 05.2022
Skills
Customer serviceWritten and verbal communicationSales techniquesProficient in Microsoft OfficeCold callingLead generationNegotiationPresentationSocial media
Administrative support
Scheduling and calendar management
Workflow planning
Resourceful
Google Suite
Timeline
Account Executive
Nexstar Media Group
06.2022 - 05.2023
Marketing Strategy Specialist
Super Purposes
01.2022 - 05.2022
Executive Assistant
Freelancer
03.2021 - Current
Administrative Assistant
Hyde Title Co
08.2020 - 12.2020
Bachelor of Science - Business Marketing
Louisiana State University And A&M College
08.2018 - 05.2022