Summary
Overview
Work History
Education
Skills
Timeline
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Kathy Clark-Rivera

Hephzibah,GA

Summary

Results-oriented management professional prepared to drive success in dynamic settings. Proven ability to lead teams to exceed operational goals while maintaining high standards. Known for adaptability and collaborative spirit, ensuring alignment with evolving objectives. Expertise in strategic planning and process optimization.

Experienced with leading cross-functional teams to achieve organizational objectives. Utilizes strategic planning to drive operational efficiency and team cohesion. Knowledge of navigating complex challenges and implementing effective solutions for continuous improvement.

Overview

10
10
years of professional experience

Work History

Task Force General Manager

Hotel Management and Consulting
04.2024 - 11.2024
  • Reduced staff turnover rates by implementing targeted retention strategies, including competitive compensation packages and career development opportunities.
  • Enhanced team performance by implementing effective communication strategies and regular progress reviews.
  • Achieved higher employee satisfaction ratings by promoting a positive work environment and addressing concerns promptly.
  • Optimized budget management processes to ensure timely access to financial resources while minimizing unnecessary expenditures.
  • Improved customer satisfaction rates by consistently prioritizing client needs and maintaining open lines of communication.
  • Maintained compliance with relevant industry regulations or internal policies throughout all aspects of task force operations, working collaboratively with colleagues to address any gaps in understanding or adherence as they arose.

General Manager

Envoy Hospitality
10.2014 - 06.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Task Force General Manager

Sandpiper Management
09.2023 - 04.2024
  • Reduced staff turnover rates by implementing targeted retention strategies, including competitive compensation packages and career development opportunities.
  • Enhanced team performance by implementing effective communication strategies and regular progress reviews.
  • Achieved higher employee satisfaction ratings by promoting a positive work environment and addressing concerns promptly.
  • Optimized budget management processes to ensure timely access to financial resources while minimizing unnecessary expenditures.
  • Improved customer satisfaction rates by consistently prioritizing client needs and maintaining open lines of communication.

Education

High School Diploma -

Wakulla High
Crawfordville, FL
05-1980

Skills

  • Teamwork
  • Emergency preparedness

Timeline

Task Force General Manager

Hotel Management and Consulting
04.2024 - 11.2024

Task Force General Manager

Sandpiper Management
09.2023 - 04.2024

General Manager

Envoy Hospitality
10.2014 - 06.2024

High School Diploma -

Wakulla High

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Kathy Clark-Rivera