Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Accomplishments
Timeline
Generic
Kathy Colon

Kathy Colon

Osseo

Summary

Dynamic Client Support Specialist at Loffler Companies, Inc., skilled in sales strategies and relationship building. Recognized for exceptional contract management and team collaboration, I thrive in fast-paced environments, ensuring customer satisfaction while driving operational efficiency. My culinary expertise and leadership in kitchen settings have consistently led to award-winning results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Client Support Specialist

Loffler Companies, Inc.
Eau Claire
11.2023 - Current
  • I recently got promoted to Client Support Specialist at Loffler! In this role, I get to work with customers and sales reps to build great relationships, strategize, and help with contracts and customer interactions.
  • I also handle the paperwork for reps through DocuSign, enter move orders, help format Requests for Proposals, and create account reviews. It's a job that keeps me on my toes, and I really love it!

Print Management Specialist

Loffler Companies, Inc.
Eau Claire
11.2023 - Current
  • In my current role in contract management, I handle the addition and removal of devices from customer contracts.
  • I also set up toner and service contracts, along with CPC contracts for HP devices.
  • I monitor the equipment to ensure it is reporting accurately; if it is not, I contact the appropriate person to obtain the necessary meter readings.
  • I also enter crucial data regarding the equipment, including its location, condition, and whether it is currently in use.
  • I genuinely enjoy this role and have learned a great deal while working in this department.

Kitchen Supervisor

Za 51
Eau Claire
06.2020 - Current
  • I oversaw back-of-house (BOH) operations while ensuring that the kitchen remained clean and organized.
  • It was also my responsibility to adhere to food safety requirements and ensure that the staff is informed about these standards.
  • Additionally, I manage our weekly truck orders, scheduling, and the costing of new or updated menu items.

Kitchen Supervisor

Draganetti's Ristorante
Eau Claire
06.2020 - Current
  • I am the kitchen manager at Draganetti's, responsible for food safety and ensuring the staff is trained.
  • I handle weekly inventory, food ordering, scheduling, and cost calculations for menu items.
  • I enjoy being creative with weekly specials and seasonal menus.
  • I've learned a lot about myself as a chef and traditional Italian cuisine.
  • In July 2022, I won the Best of House/Back of House award in Region 1 at a Wisconsin Restaurant Association event.
  • I also received a citation from the state senate and representatives on August 1, 2022, for my commitment to the hospitality industry.
  • Following this, I was nominated for chef of the year, for volume 1 magazine.

Chef

Dove south
04.2018 - 06.2020
  • Creating exceptional meals that celebrate and accommodate the diverse dietary needs of our residents.
  • I was also named 2019 Employee of the year.

Chef and Dietary Aide

SYVERSON LUTHERAN HOME
Eau Claire
08.2017 - 01.2019
  • I cooked for over 50 residents with diverse medical needs and dietary restrictions, including pureed diets, mechanical diets, and renal diets.
  • My goal was to ensure that the food was naturally made, flavorful, and nutritious.
  • I was trained in thickening liquids for individuals with swallowing difficulties and accommodating residents with memory issues, such as those with dementia.
  • I also cleaned the kitchen each night, prepared short orders, and served meals to residents, ensuring that each individual's specific food requirements were met.

Cook/Prep

Zaxby's
Hinesville
01.2016 - 06.2017
  • Cooking and expediting orders, prepping foods, making salads, and as a closer we are responsible for all the cleaning duties in the store.
  • Working alongside fellow employees assuring only quality food was being served.

Cook/Cashier

Checkers/Rally's
Hinesville
12.2014 - 04.2017
  • I worked as both a cook and a cashier.
  • I was familiar with all the positions and enjoyed interacting with customers to ensure their satisfaction.
  • The job was very fast-paced and required a lot of attention to detail in cleaning as well.
  • It was a high-pressure environment, which I enjoyed.

Education

Some College (No Degree) - Criminal Behavior

Tiffin University
Tiffin, OH

Skills

  • Culinary expertise
  • Line cooking
  • Baking techniques
  • Shift management
  • Dietary aide skills
  • Menu costing and pricing
  • Sales strategies
  • Vegetable preparation
  • Food safety practices
  • Italian cuisine knowledge
  • Kitchen organization
  • Mexican cuisine proficiency
  • Caregiving skills
  • Food safety management
  • Kitchen management experience
  • Chef responsibilities
  • Culinary professionalism
  • Food management strategies
  • Kitchen staff scheduling
  • Meat cookery techniques
  • Recipe creation and standardization
  • Food service management
  • Sauce preparation skills
  • Meal preparation expertise
  • Head chef responsibilities
  • Training and development
  • Menu design and writing
  • Inventory management practices
  • Team collaboration skills
  • Leadership in kitchen settings
  • Seafood preparation skills
  • Kitchen equipment maintenance strategies
  • Cooking techniques and methods

Certification

  • ServSafe, 02/01/22
  • Food Safety Manager Certification
  • Food Handler Certification

Additional Information

I can supply references and anything else that is needed to support my application.

Personal Information

Work Permit: Authorized to work in the US for any employer

Accomplishments

  • Volume One Best of House Back of House Winner
  • Citation from Senate for contribution to the hospitality Industry
  • Employee of the Year Dove South

Timeline

Client Support Specialist

Loffler Companies, Inc.
11.2023 - Current

Print Management Specialist

Loffler Companies, Inc.
11.2023 - Current

Kitchen Supervisor

Za 51
06.2020 - Current

Kitchen Supervisor

Draganetti's Ristorante
06.2020 - Current

Chef

Dove south
04.2018 - 06.2020

Chef and Dietary Aide

SYVERSON LUTHERAN HOME
08.2017 - 01.2019

Cook/Prep

Zaxby's
01.2016 - 06.2017

Cook/Cashier

Checkers/Rally's
12.2014 - 04.2017

Some College (No Degree) - Criminal Behavior

Tiffin University

Similar Profiles

CREATE PROFILE
Kathy Colon