Kathy Cotta
Houston,TX
Summary
As a self-employed Hairstylist, I leveraged expert cutting techniques and profound color theory knowledge to elevate client experiences, achieving remarkable satisfaction levels. My adeptness in customer consultations and exceptional service fostered a loyal clientele. I also mentored apprentices, enhancing their skills and professional conduct, demonstrating a blend of technical mastery and interpersonal excellence.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Hairstylist
Self Employed
Sean Anthony Salon
09.2019 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hairstylist Booth Renter
Aqua Salon
Houston Texas
09.2011 - 09.2018
Art Director Hairstylist
Visible Changes Salon
Houston Texas
04.1994 - 09.2011
Education
Studio Art
Austin Community College
Austin, TXVisible Changes University
Houston Texas Skills
Art directioner with cutting techniques
Product knowledge
Customer consultation
Outstanding customer service
Knowledge of color theory
Accomplishments
- Exemplary Attendance Award in Year.
Certification
Certified with Briazillan Kertain treatment
Certified with dream hair Extensions
Certified with Nano straightening treatment
Certified with Aloxi color line from Italy
Abstract Artist painting with acrylic on large canvas.
I paint large abstract paintings using acrylic paint.
I enjoy reading books, fiction mostly. I try to read a new book every 2 weeks.
I enjoy gardening,
Timeline
Hairstylist
Self Employed
09.2019 - Current
Hairstylist Booth Renter
Aqua Salon
09.2011 - 09.2018
Art Director Hairstylist
Visible Changes Salon
04.1994 - 09.2011
Studio Art
Austin Community College
Visible Changes University