Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Kathy Crocker

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

General Manager

Southern California Pizza Company
06.2022 - 12.2023
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Dietary Aide

Compass Group-Unidine
09.2021 - 06.2022
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.

Food Service Worker

Antelope Valley High School District
10.2018 - 08.2021
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Deli worker

Winco Foods
06.2019 - 05.2021
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
  • Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
  • Ensured timely completion of special requests or catering orders prioritizing accuracy and presentation.
  • Resolved customer complaints professionally and efficiently safeguarding continued patronage.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.

Territory Supervisor

Hallmark LLC Kansas City, MO
04.2008 - 03.2015
  • Conducted regular performance evaluations for team members, offering constructive feedback and support for continued professional growth.
  • Organized impactful events and presentations that showcased product offerings, generating increased interest from potential clients.
  • Implemented effective time management techniques, allowing for efficient prioritization of tasks and responsibilities within the role.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Conducted routine inspections to check quality and compliance with established specifications.

Education

High School Diploma -

Canyon High School
Canyon Country, CA
06.1981

Skills

  • Loss Prevention
  • Customer Retention
  • Schedule Management
  • P&L Management
  • Sales Analysis
  • Labor Cost Controls
  • Consistently meet goals
  • Staff Training and Development
  • Staff Motivation
  • Inventory control

Certification

Serve Safe Certified

Timeline

General Manager

Southern California Pizza Company
06.2022 - 12.2023

Dietary Aide

Compass Group-Unidine
09.2021 - 06.2022

Deli worker

Winco Foods
06.2019 - 05.2021

Food Service Worker

Antelope Valley High School District
10.2018 - 08.2021

Territory Supervisor

Hallmark LLC Kansas City, MO
04.2008 - 03.2015

High School Diploma -

Canyon High School

Similar Profiles

CREATE PROFILE
Kathy Crocker