Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kathy Crockett

Billings,MT

Summary

Dynamic leader and strategic problem-solver with extensive experience in materials management and nutrition services, notably at North East Montana Health Services. Excelled in streamlining supply chain processes and enhancing meal quality through innovative menu adjustments. Skilled in Microsoft Office and effective communication, demonstrating a proven track record of improving operational efficiency and team collaboration.

Overview

16
16
years of professional experience

Work History

Materials Management Clerk

Rehabilitation Hospital of Montana
Billings, MT
06.2023 - Current
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Participated in special projects related to supply chain optimization initiatives.
  • Performed data entry tasks to update inventory records accurately.
  • Researched sources for purchasing raw materials at competitive prices.
  • Prepared purchase orders for approval prior to ordering supplies or equipment.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Audited invoices against purchase orders to ensure accuracy before payment processing.
  • Received and processed incoming orders for materials and products.
  • Executed routine cycle counts to verify precise inventory levels.
  • Assessed orders upon arrival and departure to document quantity, identify damage, and verify dates.
  • Served as a liaison between internal departments, vendors, customers regarding product availability or shipping issues.
  • Engaged with facility representatives to address damages and shortages.
  • Worked with various departments to ensure smooth movement of materials.

Dietary Director, Faith Lutheran Home

North East Montana Health Services
Wolf Point, MT
08.2022 - Current
  • Trained team members and assigned tasks while overseeing operations of multiple facilities.
  • Supported team members across various locations in operational tasks.
  • Manages payroll processing and updates.
  • Facilitated regular discussions with leadership to uphold USDA standards.
  • Designed activities to enhance team spirit.
  • Monthly Quality Assurance meetings.
  • Implemented a new menu program to enhance meal quality.
  • Implemented menu adjustments based on resident preferences while adhering to dietitian guidelines.
  • Constructed and modified scheduling timelines.
  • Advised individuals on food selection based on nutritional needs.
  • Analyzed data collected from surveys about satisfaction with dining services provided by facility.
  • Conducted regular staff meetings to review policies and procedures.
  • Notified registered dietician of individuals identified as high-risk.

Purchasing Agent-Materials Management, Trinity Hospital

North East Montana Health Services
Wolf Point, MT
09.2010 - 01.2022
  • Coordinated procurement and receipt of medical goods and office supplies for hospitals, clinics, and long-term care facilities.
  • Streamlined interdepartmental communication to ensure timely procurement of required resources.
  • Procured goods from authorized vendors at optimal prices.
  • Handled and distributed received items efficiently, ensuring prompt department delivery.
  • Verified compliance with vendor contractual obligations.
  • Designed efficient strategies to address challenges.
  • Ensured optimal stock levels and efficient inventory management.
  • Processed requests and distributed required materials.
  • Monitored and followed up on order status.
  • Ensured departments operated within financial limits.
  • Deployed innovative software to enhance inventory management.
  • Oversaw stock control processes efficiently.
  • Ensured current pricing by working closely with accounts receivable and billing teams.
  • Regularly updated all documentation.
  • Prepared detailed purchase orders for submission.
  • Established protocols for special orders and capital purchases according to facility procedures.
  • Addressed and corrected billing issues promptly.
  • Coordinated and managed essential supply chain records.
  • Organized inventory of billable materials.
  • Coordinated returns of surplus and misordered supplies to secure credit.
  • Handled the removal of recalled supplies.

Ward Clerk, Faith Lutheran Home

Northeast Montana Health Services
Wolf Point, MT
07.2009 - 09.2010
  • Supported team of monitors to address resident and facility needs.
  • Ensured thorough documentation of medical records with consistent organization.
  • Overseen financial accounts of residents while preparing and dispatching monthly summaries.
  • Maintained open lines of communication with Director.
  • Operated office equipment to manage emails and communications.
  • Sorted and distributed daily mail.
  • Completed typing tasks for diverse materials, including memos and correspondence.
  • Handled call routing, ensured accurate redirection of communication.
  • Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
  • Retrieved physicians' paperwork, including lab test requests.
  • Performed clerical duties such as typing, data entry, scanning and filing documents.

Education

Black Hills University
Spearfish, SD

Dawson Community College
Glendive, MT

Diploma -

Richey MT High School
Richey, MT

Skills

  • Strategic Leadership
  • Goal-Oriented Initiative
  • SERV Safe
  • Multi-tasking
  • Creative Problem Identification
  • Nutrition Services Supervisor
  • Microsoft Office
  • CPR
  • Communication
  • Organizational Building
  • First Aid
  • Excel
  • Database entry
  • Resourceful
  • Scheduling
  • Research
  • Filing and data archiving
  • Strong problem solver
  • Self-starter

References

References available upon request.

Timeline

Materials Management Clerk

Rehabilitation Hospital of Montana
06.2023 - Current

Dietary Director, Faith Lutheran Home

North East Montana Health Services
08.2022 - Current

Purchasing Agent-Materials Management, Trinity Hospital

North East Montana Health Services
09.2010 - 01.2022

Ward Clerk, Faith Lutheran Home

Northeast Montana Health Services
07.2009 - 09.2010

Black Hills University

Dawson Community College

Diploma -

Richey MT High School

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