Kathy Daniel
Pleasant Garden,NC
Summary
Dynamic Cash Application Analyst at Safgard Safety Shoe Company with a proven track record in enhancing cash flow through process automation and proactive issue resolution. Strong analytical mindset and exceptional communication skills fostered teamwork and improved operational efficiency, contributing to a significant reduction in billing discrepancies and enhanced client satisfaction.
Overview
16
16
years of professional experience
Work History
Cash Application Analyst
Safgard Safety Shoe Company
07.2024 - Current
- Analyzed payment trends from clients to identify potential issues proactively and maintain healthy cash flow.
- Improved cash application efficiency by streamlining processes and implementing automation tools.
- Provided backup support for other finance functions as needed, demonstrating adaptability and teamwork skills within the department.
- Prepared bank deposits and corporate cash shipments.
- Enter all ACH payments from bank
Install Coordinator
Eanes Heating & Air Conditioning
04.2023 - 06.2024
- Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
- Maintained detailed records of all installations, providing a valuable resource for future reference and continuous improvement efforts.
- Implemented quality control checks during the installation process, ensuring high standards were consistently met across all projects.
- Improved installation efficiency by streamlining processes and implementing best practices.
- Adapted scheduling strategies based on seasonal fluctuations in demand or unexpected staff shortages.
- Liaised with third-party contractors as needed to ensure seamless integration into ongoing projects while meeting established deadlines.
- Enhanced customer satisfaction with timely and accurate installations for various projects.
- Collaborated with sales team to provide accurate quotes and timelines for clients, resulting in increased client trust.
- Established strong communication channels between the installation team and other departments, fostering better collaboration.
- Trained new Install Coordinators on company procedures, contributing to a more cohesive team environment.
- Created and maintained daily and weekly reports for upper management.
Production Analyst
Southeast Connections LLC
11.2016 - 04.2023
- Conducted regular audits of production processes to ensure compliance with industry standards and best practices.
- Process dailies from employees in the field for time and materials
- Sending time to payroll to be processed
- Entering all materials in the system to maintain inventory
- Get information to accounts receivables for billing purposes
- Various other duties such as backup in billing
A/R Specialist and Collections
Paytel Communications
11.2008 - 07.2016
- Trained junior staff members in best practices for managing accounts receivable portfolios, leading to increased team productivity and effectiveness.
- Improved overall efficiency by streamlining A/R processes and implementing new software tools.
- Adapted quickly to changing business needs or priorities, demonstrating flexibility and a commitment to continuous improvement in A/R operations.
- Enhanced cash flow by promptly identifying and resolving billing discrepancies with customers.
- Provided excellent customer service when addressing client inquiries regarding billing issues or payment status updates.
- Managed a high volume of invoices while maintaining strict attention to detail and adherence to established deadlines.
- Contributed to a reduction in bad debt write-offs through proactive communication with delinquent accounts and negotiation of payment arrangements.
- Maintained an organized filing system for all A/R documentation, facilitating easy retrieval for audits or other internal reviews as needed.
- Supported year-end financial audits by preparing necessary documentation and responding promptly to auditor inquiries related to accounts receivable.
- Supported the implementation of new policies and procedures related to accounts receivable management, contributing to improved operational efficiency.
- Participated in regular meetings with cross-functional teams focused on process improvement initiatives, representing the A/R department and providing valuable insight into potential areas of enhancement.
- Conducted periodic account reconciliations to identify potential errors or discrepancies in billing or payments received.
- Collaborated with sales, customer service, and accounting teams to ensure accurate invoicing and timely payments from clients.
- Developed strong relationships with key clients by fostering open lines of communication and ensuring prompt resolution of any concerns or disputes.
- Worked with multiple departments to check proper billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Education
High School Diploma -
Southeast High School
Greensboro, NC06.1977
Skills
- Strong communication skills
- Accounts receivable
- Cash management
- Data entry proficiency
- Analytical mindset
- Documentation skills
- Deposit preparation
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
Timeline
Cash Application Analyst
Safgard Safety Shoe Company
07.2024 - Current
Install Coordinator
Eanes Heating & Air Conditioning
04.2023 - 06.2024
Production Analyst
Southeast Connections LLC
11.2016 - 04.2023
A/R Specialist and Collections
Paytel Communications
11.2008 - 07.2016
High School Diploma -
Southeast High School
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