Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Communicated with managers of other departments to maintain transparency.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Developed and managed department budget to monitor financial performance and minimize expenses.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Academy Director
La Petite Academy Inc.
02.1994 - 04.2009
Hired, supervised and evaluated teaching faculty and support staff.
Worked collaboratively with leadership team and instructional staff to support needs of students.
Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
Skilled at working independently and collaboratively in a team environment.
Conferred and resolved education-related issues and problems with students, parents and school officials.
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
Provided support to new and veteran teachers to maximize student learning.
Demonstrated tenacity and persistence in pursuit of solutions to maximize student achievement.
Embodied and advocated school's mission, vision, expectations and values.
Demonstrated tenacity and persistence in pursuit of solutions to maximize student achievement.
Wrote budgets,adjusted budget to profit and loss, petty cash, pay roll and accounts receivable.
Kept children and staff members files current and complete according to DCFS standards.
Kept classrooms, kitchen and building (interior maintenance and grounds) according to DCFS and Fire Codes both State and Local departments. Managed USDA records and payments.
Wrote grant proposals for new playground equipment and expansion of building,