Overview
Work History
Education
Skills
Timeline
Generic

Kathy Davis

Winnie,TX

Overview

23
23
years of professional experience

Work History

Family Nanny

Jessica Rodriguez
Beaumont, TX
01.2019 - Current
  • Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
  • Set up a safe learning environment with developmentally appropriate toys and materials.
  • Created daily routines that included naps, meals and playtime.
  • Transported children to school functions or appointments as needed.
  • Assisted with homework assignments in all subject areas on an as needed basis.
  • Took initiative in researching new ways to engage the children through educational activities outside of the home setting.
  • Cooked nutritious meals for the family according to dietary restrictions outlined by parents.
  • Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
  • Administered medication if needed and monitored health issues related to allergies or asthma.

Dog Groomer

Self-employeed
Winnie, TX
04.2011 - 01.2021
  • Bathed and dried dogs of all sizes, breeds, and temperaments.
  • Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
  • Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
  • Performed minor medical procedures such as gland expression and flea treatments.
  • Provided customers with information on proper dog grooming techniques and pet health care advice.
  • Maintained cleanliness of work areas by sanitizing equipment after each use.
  • Kept detailed records of services performed for each animal client.
  • Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
  • Assisted in resolving any customer complaints or concerns efficiently and professionally.
  • Ensured safety of animals at all times by following established safety protocols.
  • Developed positive relationships with clients to ensure repeat business opportunities.
  • Handled cash transactions accurately when accepting payment from customers.
  • Monitored inventory levels of supplies necessary to perform grooming services.
  • Ordered additional supplies as needed to maintain adequate stock levels.
  • Researched new trends in dog grooming industry to stay up-to-date on best practices.
  • Developed long-term relationships with clients and bonded with animals through regular contact.

Office Manager

Quality Air
Winnie, TX
05.2017 - 08.2018
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Receptionist

Winnie Dodge Chrysler Jeep Ram
Winnie
05.2014 - 05.2017
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Housekeeping and Laundry Attendant

swedes realestate
Crystal Beach, TX
01.2008 - 06.2012
  • Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Stocked linen closets with fresh linens and supplies.
  • Responded to guest requests for extra towels, blankets or other items.
  • Checked inventory of cleaning supplies and ordered more when needed.
  • Inspected each room after housekeeping staff completed their work.
  • Provided excellent customer service to ensure guest satisfaction levels were met.
  • Organized storage areas for efficient use of space.
  • Removed garbage from trash containers in public areas and guest rooms on a regular basis.
  • Reported any maintenance issues to the manager immediately for resolution.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Inspected furniture for damage or stains in between guest stays.

Office Manager

Setape
Beaumont, TX
05.2001 - 03.2008
  • Developed and implemented office policies and procedures.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Used judgment and initiative in handling confidential matters and requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Managed office budget to handle inventory, postage and vendor services.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Recruited and trained new employees to meet job requirements.

Education

High School Diploma -

High Island ISD
High Island, TX
06-1984

Skills

  • Activities Planning
  • Social integration
  • Family Support
  • Academic Support
  • Educational Support
  • Early Childhood Education

Timeline

Family Nanny

Jessica Rodriguez
01.2019 - Current

Office Manager

Quality Air
05.2017 - 08.2018

Receptionist

Winnie Dodge Chrysler Jeep Ram
05.2014 - 05.2017

Dog Groomer

Self-employeed
04.2011 - 01.2021

Housekeeping and Laundry Attendant

swedes realestate
01.2008 - 06.2012

Office Manager

Setape
05.2001 - 03.2008

High School Diploma -

High Island ISD

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Kathy Davis