Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Kathy Diaz

Brooklyn,NY

Summary


Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for a safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.

Overview

29
29
years of professional experience

Work History

Treatment Plan Coordinator

Gary & Bela Levingart DDS
12.2007 - Current
  • Prepared examination rooms and sterilized instruments to maintain a clean environment.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Managed patient records accurately, including treatment plans and appointments.
  • Coordinated with insurance providers to facilitate claims processing for patients.
  • Streamlined appointment scheduling process, improving overall clinic workflow efficiency.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Maintained cleanliness and organization of the dental office, creating a welcoming atmosphere for patients.
  • Scheduled and confirmed patient appointments.

Medical Receptionist

Dr. Jan Medical Office
12.1999 - 11.2000
  • Managed patient scheduling and appointment confirmations to enhance office efficiency.
  • Processed patient registrations and insurance verifications accurately for seamless operations.
  • Assisted in managing front desk operations, improving workflow and customer service standards.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Processed medical insurance claims and payments.

Cashier

White Castle
03.1997 - 11.1999
  • Processed customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to improve workflow and reduce wait times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Skills

  • Treatment room setup
  • Sterilization techniques
  • Appointment scheduling
  • X-ray processing
  • Professionalism and etiquette
  • Proficient in Dentrix
  • Medical records management
  • Insurance billing
  • Office management
  • Taking X-rays
  • Instrument sterilization

Languages

Spanish
Professional Working

Timeline

Treatment Plan Coordinator

Gary & Bela Levingart DDS
12.2007 - Current

Medical Receptionist

Dr. Jan Medical Office
12.1999 - 11.2000

Cashier

White Castle
03.1997 - 11.1999
Kathy Diaz