Kathy Dowdy
Auburndale,FL
Summary
Experienced Auto Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering two years of experience and willingness to take on any challenge.
Overview
4
4
years of professional experience
Work History
Auto Claims Representative
GEICO, Government Employees Insurance
Lakeland, FL
10.2021 - 12.2023
- Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
- Streamlined the claims process by effectively coordinating with repair shops and rental car companies.
- Reduced fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies when necessary.
- Expedited claim settlements by maintaining open lines of communication with all parties involved, fostering trust, and ensuring a smooth process.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Payroll Specialist
Life Care Center
02.2020 - 10.2021
- Streamlined payroll processing by implementing an automated timekeeping system.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Conducted regular internal audits of payroll records to identify discrepancies or irregularities, swiftly addressing any issues uncovered through these investigations.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL06.1989
Skills
- Risk Assessment
- Insurance Regulations Knowledge
- Policy Interpretation
- Bookkeeping
Timeline
Auto Claims Representative
GEICO, Government Employees Insurance
10.2021 - 12.2023
Payroll Specialist
Life Care Center
02.2020 - 10.2021
High School Diploma -
Auburndale Senior High School