Kathy Doyle
Fayetteville
Summary
Driven Clinical Instructor with experience in classroom and clinical settings, excited to bring 24+ year background in nursing and education to growing organization. Highly proficient in developing strong education programs, robust curricula, and engaging lesson plans. Focused on helping students achieve personal and professional goals while improving patient care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
CNA Instructor PART TIME
Central Carolina Community College
04.2023 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Assessed student knowledge levels and abilities with detailed assessments.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
- Oversaw laboratory and clinical environments to help students advance knowledge and abilities.
- Compiled, administered and graded examinations to evaluate and record student comprehension levels.
Nurse Manager Non-Institutional Care GEC
VA Medical Center
08.2014 - Current
- Responsible for the home-based primary care program and Community Health Department (GEC), Nurse Manager in Collaborating with other HBPC Program Director, Providing direction and team nursing leadership to include:
- (1) Interpreting and communicating VA policies to the HBPC team and the
- (2) Assisting the team in developing and implementing local HBPC policies and procedures to include performance improvement, patient safety, utilization review, emergency preparedness, and staff safety
- (3) Managing Nursing human resources for the HBPC Program including: selecting qualified staff in collaboration with the HBPC Program Director, orienting and mentoring the staff, and promoting staff development and professional growth to ensure competency
- (4) Coordinating student educational programs
- (5) Managing and tracking program resources
- (6) Performance improvement monitoring
- (7) Proficient in CPRS, VSSC, Optum, PPMS and HSRM, Blackboard, WebEx, MS Teams
- Non-Institutional Care duties include:
- On Site utilization review of consults using the Community Care consult process, HSRM, OPTUM and PPMS for home care services, set up, monitor and re-evaluate on a continued basis for needs
- Create policies procedures, monitor, educate and case manage staff and Veteran referrals
- This Nurse Manager supervises the clinical staff in NIC Community Health area and removes barriers through active collaboration with the Community Care Service Chief, Home Care agencies, Outside Hospitals, Primary Care Chief, Chief of Medicine, Social Work Services and support services
- Manages human, material and financial resources effectively to improve overall patient outcomes
- Analyzes schedules and is creative with staffing to minimize Overtime (OT) usage and fiscally responsible
- Attends all necessary meetings associated with Community Care and National Purchase Care
- Ensures transparency and communicates necessary information to the staff to improve their knowledge and understanding of the direction of the VA and Mission of the VAMC
- Continually assesses the educational needs for staff and assure that learning needs are met
- Ensures staff maintain their BLS certification, core competencies, reviews The Joint Commission, Office of Inspecting General, and any other regulating authority recommendations, and identifies any new educational needs based on changing equipment, technologies or processes implemented
- Applies evidenced-based practice principles to validate and/or improve nursing practice
- Understands the need to maintain competencies
- Completes annual performance appraisals and proficiencies in a timely manner and effectively maintains all files, assuring competency and safe practice for assigned staff
- Performs human resource (HR) functions including performance-based interviewing for selection of staff
- Promptly provides feedback to the staff on their performance- for accolades and for areas of improvement
- Submits all necessary documentation and data to the Service Chief, HR, committees, Executive offices, etc
- Prior to the deadline
- Implements action plans to assure performance measures are met to improve organizational performance
- Maintains working knowledge of the AFGE contract, and abides by the contract, laws, regulations, and Veterans Affairs (VA) Directives
- Responsible for the management of the RNs who are responsible for coordinating veterans care in the community, developing care plans, and case management duties which may include additional specialty referrals, testing (i.e
- Imaging, labs, equipment)
- Maintain and monitor budget of11.5-million-dollar budget for the home care services
- Served on the OEHRM GEC Council and is a subject matter expert for the GEC in collaboration with CERNER and DOD and the National Purchased Care team
- Participated in workshops in Kansas City and continue to provide support creating the GEC portion of the program manual in partnership with OCC and Continue to update and improve work flows for GEC orders in collaboration with CERNER
- Subject Matter Expert and consultant in GEC and Partnered with VA National office, DOD and CERNER to Create the new Electronic Health Record for VHA and DOD
- Detailed as nurse manager for CLC for several months, currently covering and monitoring the Community Nursing Home programs including Short Term rehab, Community Long term care via contracted agencies, monitor
- Supervisor: Spencer Dickens (910)488-2120 ext.5807
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Managed [Number] nurses and nursing activities in [Number]-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Fostered improvement in staff development, personnel training, and standards of patient care.
Nurse Manager Non-Institutional Care
VA Medical Center
09.2008 - 07.2014
- Responsible for the Home-Based primary care program, The HBPC mission is to provide comprehensive, interdisciplinary, primary care in the homes of veterans with complex medical, social, and behavioral conditions for whom routine clinic-based care is not effective
- The primary focus of HBPC is longitudinal care for complex chronic disabling disease
- Ensure the program follows local and national VHA standards and policies as well as Joint Commission accreditation standards for home care organizations
- The development and continued effective functioning of the interdisciplinary health care team
- Collaborating with other HBPC Program Directors, Veterans Integrated Service Network (VISN) leadership and VA Central Office staff on issues of program development
- Joint Commission surveys during my6 years at this facility2 findings first review as new manager and final JC review received no findings and praise from JC surveyor
- Providing direction and team leadership to include:
- (1) Interpreting and communicating VA policies to the HBPC team and the VHA facility, as well as non-VA national, state, and local home care policies to facilitate the interface with non-VA care providers
- (2) Assisting the team in developing and implementing local HBPC policies and procedures to include performance improvement, patient safety, utilization review, emergency preparedness, and staff safety
- (3) Evaluating the effectiveness of the HBPC Program
- (4) Managing human resources for the HBPC Program including: selecting qualified staff in collaboration with the HBPC Medical Director, orienting and mentoring the staff, and promoting staff development and professional growth to ensure competency
- (5) Coordinating student educational programs
- (6) Managing and tracking program resources
- (7) Performance improvement monitoring
- Non-Institutional Care duties include:
- On Site utilization review of consults for outpatient home care services, set up, monitor and re-evaluate on a continued basis for needs
- Maintain and monitor yearly4.5-million-dollar budget for the home care services
- Awarded T21 monies to implement new Home-Based Transitional Care team in the Allentown, PA CBOC
- Wrote new policies, procedures and templates, interviewed and hired staff
- Program will be up and running2/1/2014
Clinic Nurse Manager
Geisinger Medical Group
11.2006 - 09.2008
- Manages nursing personnel and daily operational related activities in assigned clinic area using diverse skills in leadership, communication, human resource and financial management
- Collaborates with non-clinical support services to assure adherence to the requirements mandated by JCAHO, Department of Health, Quality Improvement and Infection Control
- Meets the qualifications to provide care for patients in the specific age range
- This facility was first Medical Home Model of care initiated and surveyed by JC for same with no findings
- Directly accountable to the Operations Manager
- Direct Nursing care in a primary Care clinical setting
- Supervisor: Pat Farrell (570)829-2621
- Okay to contact this Supervisor: Yes
Trauma Nurse
Geisinger Wyoming Valley Hospital
08.2004 - 10.2006
- Direct nursing care in a trauma floor, emergency room
- Obtained accurate vital signs, provide cardiac monitoring, and continued nursing assessment of patient condition
- Initiate and maintain various IV infusions
- Apply appropriate oxygenation therapy including ventilators
- Administered prescribed medications and treatment plans to patients with various health problems
- Served as rotational triage/charge nurse
- Screen all patients upon arrival for severity of illness
- Instruct patients on preventative measures to ensure proper care of illness is taken as well as maintaining a healthy lifestyle such as diet or smoking cessation
- Correctly teach patients on proper administration of medications
- Provide discharge teaching through verbal and written instructions
Education
Bachelor’s Degree -
American Sentinel University
Aurora, COMSN - Management and Organizational Leadership
American Sentinel University
Aurora, COAssociate's Degree - undefined
Luzerne County Community College
Nanticoke, PA05.2004
Skills
- Patient care techniques
- Clinical expertise
- Motivational skills
- Assessment skills
- Healthcare regulations
- Continuing education
- Cultural history
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Attention to detail
Certification
ACLS, BCLS, Trauma Course, Critical Care Course, EPIC Palliative Care trained, ELNEC train the trainer, University of Ohio: Evidence Based Practice in Nursing and HealthCare
Timeline
CNA Instructor PART TIME
Central Carolina Community College
04.2023 - Current
Nurse Manager Non-Institutional Care GEC
VA Medical Center
08.2014 - Current
Nurse Manager Non-Institutional Care
VA Medical Center
09.2008 - 07.2014
Clinic Nurse Manager
Geisinger Medical Group
11.2006 - 09.2008
Trauma Nurse
Geisinger Wyoming Valley Hospital
08.2004 - 10.2006
MSN - Management and Organizational Leadership
American Sentinel University
Associate's Degree - undefined
Luzerne County Community College
Bachelor’s Degree -
American Sentinel University
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