Kathy Duncan
Caregiver
Hesperia,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure entry-level Owner/Operator position. Ready to help team achieve company goals. Enthusiastic and eager to contribute to the care-homes success through hard work, attention to detail and have transparency with professionalism. My care-homes success will be through hard work and detailed orientated. My care-homes, will have staff that are Motivated to learn, grow and excel. I'm dedicated. And promote healthy solutions with options that will be obtained. My company goals are to utilize consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best of my abilities.
Overview
33
33
years of professional experience
Work History
Adoptive/Foster Parent
San Bernardino Count
Hesperia, California
01.2008 - Current
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Prepared and maintained individual beds and personal space for foster children.
- Helped reunify birth families through coordinated visitation strategies.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Assisted children through recovery from difficult home or school situations.
- Improved children's health by preparing healthy meals and snacks.
- Taught older children about money, driving and other important life skills.
- Cared for medically fragile children in need of extensive support.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Increased youth participation in pro-social activities by 100% through collaboration with therapist assistants and community resources.
- Conducted research, gathered information from multiple sources and presented results
City Bus Operator
A.C Transit
Oakland, CA
09.1986 - 05.1997
- Provided passenger assistance, collected fares and offered schedule and route information.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Obeyed federal, California and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Followed schedules precisely to completely daily routes.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
- Helped elderly passengers or those with limited mobility enter and exit bus.
- Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
- Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
- Protected passengers from harm and bus from excess damage by complying with traffic regulations.
- Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.
Door to Door Transit & Dispatcher
West-Cat
San Pablo, CA
08.1982 - 05.1990
- Maintained full understanding of local roads and traffic patterns.
- Worked different route every day based on changing passenger locations and destinations.
- Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Transported customers to and from Door to Door.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Accepted and processed fares.
- Provided information about area attractions and facility amenities.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Adhered to tight schedule and met departure and arrival deadlines.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Read maps and followed written and verbal geographic directions.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Education
Some College (No Degree) - Business Administration
Merritt College
Oakland, CASome College (No Degree) - Business Administration
Contra Costa College
San Pablo, CAHigh School Diploma -
Berkeley High School
Berkeley, CA06.1980
Skills
- Emotional Support
- Child Care
- Housekeeping Duties
- Trauma-Informed Care
- Social Interaction
- General Housekeeping
- Emergency Situations
- Personal Grooming
- Treatment Recommendations
- Emotional Development
- Foster Parent Support
- Positive Reinforcement Methods
- Permanent Placement
- Medication Regimens
- Communications Strategies
- Providing Resources
- Reunification Processes
- Home Visits
- Supporting Daily Living Needs
- Child Behavior Modification
- Healthy Diets
- Special Projects
- Summary Reports
- Mental Health Support
- Youth Engagement
- Group Activities
- Dietary Requirements
- Emotional Disorders
- Scheduling Medical Appointments
- Supportive Counseling
- School Administration
Timeline
Adoptive/Foster Parent
San Bernardino Count
01.2008 - Current
City Bus Operator
A.C Transit
09.1986 - 05.1997
Door to Door Transit & Dispatcher
West-Cat
08.1982 - 05.1990
Some College (No Degree) - Business Administration
Merritt College
Some College (No Degree) - Business Administration
Contra Costa College
High School Diploma -
Berkeley High School
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