Kathy Gallegos
Casa Grande,AZ
Summary
Proven track record in enhancing customer service and teamwork. Excelled in complaint resolution and maintaining workplace safety, demonstrating exceptional problem-solving and attention to detail. Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Team Member
Rili B's Taco Shop
12.2023 - 09.2024
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
Cashier
Home Goods
03.2023 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Material Handler
Tractor Supply Distribution Center
11.2017 - 04.2018
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Received and unpacked shipments and new equipment as directed.
- Attached identifying tags to containers to mark with identifying shipping information.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Cashier
Walmart
01.2017 - 11.2017
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Handled cash with high accuracy and took care to check bills for fraud.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Assisted customers with returns, refunds and resolving transaction issues.
Restaurant Hostess
Macayos
06.2016 - 01.2017
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Checked in with servers to confirm preparedness before seating customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
High School Diploma -
Vista Grande High School
Casa Grande, AZ05-2015
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Workplace Safety
- Flexible Schedule
- Decision-making capabilities
- Computer Skills
- Complaint resolution
- Time Management
- Multitasking Abilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Rili B's Taco Shop
12.2023 - 09.2024
Cashier
Home Goods
03.2023 - 07.2023
Material Handler
Tractor Supply Distribution Center
11.2017 - 04.2018
Cashier
Walmart
01.2017 - 11.2017
Restaurant Hostess
Macayos
06.2016 - 01.2017
High School Diploma -
Vista Grande High School
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