Kathy George

• Streamlined office operations by implementing efficient filing systems and workflow processes.
• Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
• Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
• Multitask daily

Supervised and worked with co-workers in 14 Kroger Stores in Northern West Virginia and 3 Kroger Stores in Ohio.

Traveled daily and on call 24/7.

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Collaborated with team members to achieve store targets and maintain a positive work environment.
• Participated in staff meetings and training sessions to continuously improve retail skills and knowledge.
• Assisted in the implementation of new store layouts to optimize product placement for increased sales opportunities.
• Adhered strictly to company policies regarding safety procedures, ensuring a safe environment for both employees and shoppers.
• Kept store clean and organized, contributing to an inviting atmosphere for customers.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.