KATHY GONZALEZ

Retail Sales Associate with merchandising, display design, and customer service experience. Customer Service Manager with 15 years of experience cultivating customer loyalty and retention. Solid team player with an outgoing, upbeat demeanor and a track record of building rapport with clients. Build customer loyalty and repeat business with ease. Reliable Dependable Customer service specialist with experience in lead generation, customer relationship development, and sales. High-quality customer service creates a positive shopping experience. Management skills, able to delegate and execute assignments Motivated to address customer concerns directly and efficiently, develop proactive solutions, and implement corrections quickly. Disciplined Deadline-oriented Competent Salary leader with a desire to exceed sales targets and establish long-term customer relationships. 15 years of experience and ready to advance to the position of [Job Title]. With creative and knowledgeable solutions, a diligent Customer Experience professional has been successful in satisfying all types of customers. Listening to customers, meeting productivity goals, and staying current on company offerings are all skills she possesses. Offering 15 years of related experience, as well as a strong desire to improve service delivery, expand knowledge, and exceed expectations.