Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Legal Assistant
USAF
Clovis, NM
02.2023 - Current
Researched case law, statutes, regulations, and other legal authorities to support assigned tasks
Maintained client confidentiality in all matters
Organized exhibits for trial proceedings
Proofread drafts of legal documents for accuracy in grammar and punctuation
Updated databases with new information received from attorneys or clients
Scanned physical documents into electronic format for storage in a secure database system
Conducted interviews with potential witnesses to obtain statements relevant to pending cases
Provided crisis intervention and support to victims of crime
Assisted victims in navigating the criminal justice system, including court proceedings
Educated victims on their legal rights and options available to them through the criminal justice process
Coordinated with other service providers to ensure victims received comprehensive services
Developed and maintained relationships with community partners to enhance victim services delivery
Created resource materials for use by agency staff as well as victims and their families
Maintained accurate records regarding case management activities performed on behalf of clients
Provided information about compensation programs available to crime victims from local, state, and federal sources
Collaborated with prosecutors, law enforcement officers, social workers, mental health professionals, probation officers, corrections personnel, and others involved in the criminal justice system
Provided referrals to appropriate agencies for additional assistance when needed
Attended meetings with legal representatives to discuss cases involving victims and witnesses
Assisted individuals through criminal justice process, providing information and support.
Unit Program Coordinator
USAF
Clovis, NM
08.2022 - 02.2023
Maintained accurate records of program activities, including budgeting and expenditures
Organized meetings, conferences, and training sessions for staff members
Monitored program performance metrics to identify areas for improvement
Coordinated with other departments to ensure timely completion of projects
Developed and maintained relationships with external partners, vendors, and consultants
Created and distributed reports summarizing progress towards project objectives
Drafted internal communications regarding policy changes or new procedures
Ensured compliance with all applicable laws, regulations, policies, and procedures
Prepared presentations outlining key findings from research studies or evaluations
Provided administrative support to the office manager and other staff members
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications
Greeted visitors in a professional manner and directed them to appropriate personnel or offices
Answered incoming phone calls, responded to inquiries and transferred calls as needed
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested
Sorted mail and distributed it to appropriate personnel or departments within the organization
Coordinated meeting logistics such as room reservations and catering services.
Unit Program Coordinator
USAF
Japan
05.2018 - 04.2022
Prepared and submitted budget requests or grant proposals to solicit program funding
Determined allocations of funds for staff, equipment and authorized purchases
Prepared and maintained personnel reports and records for officials and agencies
Reviewed and evaluated programs for compliance with state, local and federal regulations
Reviewed account details to check eligibility and compliance with program requirements
Provided guidance on best practices for implementing successful programs within the organization
Organized and coordinated resources for projects to ensure successful completion
Monitored utilization of resources across all projects
Assessed current resource availability to determine if additional resources were needed
Created reports on resource availability, capacity planning, scheduling and cost estimates
Prepared monthly forecasts of future resource needs based on project timelines
Conducted cost-benefit analysis for proposed projects and initiatives
Prepared detailed financial forecasts and projections for upcoming fiscal years
Collaborated with department heads to develop annual operating budgets
Provided guidance on budgetary matters to senior management staff
Monitored compliance with approved budgets throughout the year
Assisted with the preparation of funding requests for new programs or initiatives
Developed and enforced security policies, procedures, and protocols to protect confidential information
Answered telephone inquiries from potential customers seeking travel advice
Resolved customer service issues in a timely manner when they arise
Performed administrative tasks such as filing documents, preparing correspondence
Booked hotel rooms, car rentals and flights for company trips and conferences
Handled travel arrangements for groups, couples, executives and special needs clients
Organized and coordinated training sessions for new employees.
Paralegal
USAFR
JBLM, Tacoma, WA
05.2015 - 03.2017
Drafted correspondence to clients and other attorneys
Conducted research on relevant laws, regulations, judicial decisions, and legal articles
Created spreadsheets to track case information and deadlines
Maintained client files according to established protocols
Collaborated with attorneys in all stages of litigation process
Organized evidence for use at trial or hearing proceedings
Advised clients on procedural matters related to their cases
Attended court proceedings to observe trials or hearings
Researched applicable statutes, codes, regulations, ordinances, and precedent cases
Communicated with witnesses regarding deposition scheduling
Maintained calendars for upcoming court dates or deadlines related to cases
Provided administrative support such as answering phones or scheduling appointments
Interviewed clients and obtained vital case information to support associates
Entered data into and managed litigation databases and Excel spreadsheets
Prepared clients for appointments, depositions and testimony
Trained staff on office procedures and case-specific duties.
Paralegal
USAFR
Peterson AFB, Colorado Springs, CO
07.2012 - 05.2015
Reviewed legal documents for accuracy and completeness
Prepared reports, correspondence and other documents related to cases
Organized case files, including maintaining filing systems, photocopying documents and scanning records into databases
Assisted in trial preparation by researching case law and summarizing depositions
Conducted factual investigations by interviewing witnesses and obtaining relevant records from public agencies or private organizations
Performed legal research using online sources such as LexisNexis
Attended hearings with attorneys to provide assistance during proceedings
Maintained contact with clients regarding case updates or changes in procedures
Screened incoming calls from potential clients seeking legal advice
Collaborated with attorneys on various projects including drafting motions, organizing evidence and preparing exhibits for trial
Drafted various court documents, invoices and enclosures at attorneys' request
Responded to client calls and inquiries to deliver applicable information
Participated in client interviews, observed questioning process and documented information
Photocopied all correspondence, documents and other printed materials
Proofed documents and submitted to attorneys for review
Coordinated and scheduled meetings and telephone conferences
Acted as liaison between clients, vendors and attorneys.
Knowledge Operations Manager
USAF
Air Force Academy, CO
02.2009 - 07.2012
Manages the overall process for organizations to plan, coordinate, manage, share, and control information
Identifies and analyzes data, information, and knowledge requirements to facilitate discovery and dissemination of decision-quality information
Leverages the interaction of people, processes, and enterprise technologies to capture, store, organize, share, and control tacit and explicit knowledge
Leverages continuous process improvement techniques to improve mission and business processes, enhancing access to relevant cross-functional information in a collaborative, timely, and contextual manner
Promotes organizational information as a reusable, shared, protected, consistent, and compliant resource
Manages and enforces use of metadata, enabling data to be accessed, tagged, and searched regardless of physical location, media, source, owner, or other defining characteristics
Assists and educates users on authoritative data sources, data services, and presentation tools to meet organizational objectives
Assists organizations with meeting statutory records management requirements, to include training, policies, and technologies used to identify, organize, protect, share, archive, and dispose of official government records
Operates and manages records, information, and management systems
Provides assistance and training with Privacy Act, Freedom of Information Act, and Civil Liberties programs
Manages, supervises, and performs planning and implementation activities
Manages implementation and project installation and ensures architecture, configuration, and integration conformity
Develops, plans, and integrates base communications systems
Serves as advisor at meetings for facility design, military construction programs and minor construction planning
Monitors status of base civil engineer work requests
Performs mission review with customers
Controls, manages, and monitors project milestones and funding from inception to completion
Determines adequacy and correctness of project packages and amendments
Monitors project status and completion actions
Manages and maintains system installation records, files, and indexes.
Knowledge Operations/Scheduler
USAF
McGuire AFB, NJ
12.2006 - 02.2009
Scheduled Military Funeral Honors for Veterans, Retirees & Active Duty
Trained new Honor guard members in Color Team, Pallbearers, Rifle, and Bugler Teams
Provide administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications
Maintaining comprehensive and accurate records
Performing minor accounting duties
Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
Answering phone calls in a polite and professional manner
Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department
Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters
Acting as an office manager by keeping up with office supply inventory
Excellent MS Office knowledge
Outstanding organizational and time management skills
Excellent verbal and written communications skills.
Education
Master of Science - Public Administration
Troy University
Bachelor of Science - Criminal Justice/Criminology
Saint Martins University
Associates of Applied Science - Criminal Justice
Pikes Peak Community College
Skills
Advanced Word Processing
MS Office Proficient
Office Management
Order and Request Filing
Client Communication
Document Preparation
Client Support
Legal Terminology
Legal Research
Microsoft Office
Confidentiality
Document Editing
Cross-Functional Communication
Calendar Management
Accomplishments
Pi Sigma Alpha Member
Annual Group Award Winner
Quarterly Award Winner
Time Off Award
Monetary Award
References
Upon Request
Timeline
Legal Assistant
USAF
02.2023 - Current
Unit Program Coordinator
USAF
08.2022 - 02.2023
Unit Program Coordinator
USAF
05.2018 - 04.2022
Paralegal
USAFR
05.2015 - 03.2017
Paralegal
USAFR
07.2012 - 05.2015
Knowledge Operations Manager
USAF
02.2009 - 07.2012
Knowledge Operations/Scheduler
USAF
12.2006 - 02.2009
Master of Science - Public Administration
Troy University
Bachelor of Science - Criminal Justice/Criminology