Kathy Gutierrez

Set up and maintain Quick Books for all business expenses.

Set up and maintain client files.

Maintain communication with clients.

Send out monthly invoices and post all payments.

Prepare tax records for accountant.

Maintain and manage projects related to clients.

Maintained computer and physical filing systems.

• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Controlled finances to lower costs and keep business operating within budget.
• Evaluated employee records and productivity and submitted evaluation reports.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.