Kathy Hardy
Willow Springs,NC
Summary
Dynamic and results-oriented professional with a proven track record in intelligence and operations analysis, notably with the US Navy Reserves. Excelled in high-stress environments, demonstrating exceptional cybersecurity skills and leadership. Skilled in optimizing processes and enhancing decision-making, leveraging strong analytical abilities and a proactive mindset to predict and mitigate risks effectively.
Overview
9
9
years of professional experience
Work History
Intelligence Specialist
US Navy Reserves
Raleigh, NC
08.2023 - Current
- Established protocols for disseminating actionable intelligence information in a timely manner among appropriate parties.
- Produced documents outlining procedures for collecting, analyzing, and reporting on classified material.
- Provided timely briefings on current events to senior leadership regarding threat landscapes.
- Analyzed internal communications systems for weaknesses or security gaps that could be exploited by adversaries.
- Assessed intelligence data to predict future criminal or terrorist activity.
- Performed military security watch, and was promoted to Watch Bill Coordinator at NETC.
Operations Research Specialist
First Citizens Bank
Raleigh, NC
01.2023 - Current
- Provided technical guidance and support to stakeholders throughout the decision-making process.
- Coordinated with external vendors on collecting necessary information for research purposes.
- Developed mathematical models to analyze and optimize complex business operations.
- Created reports summarizing findings from statistical analysis and research studies.
- Performed root cause analyses to determine the underlying factors of operational issues.
- Tracked project costs and status, reported on risks and made recommendations on corrective actions.
Police Telecommunicator
Town of Fuquay-Varina
02.2018 - 01.2021
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Operated various types of communications equipment such as radios, telephones, computers, pagers efficiently and effectively.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Deposit Operations Specialist
KS Bank
07.2016 - 02.2018
- Responsible for monitoring possible fraudulent activity with fraud programming.
- Order new debit cards, replacement cards, ATM cards, and PIN numbers.
- Prepared monthly reports on cash management activities and performance metrics.
- Investigated overdrafts or returned items for proper resolution.
- Process fraudulent disputes using ACH, debit, or credit.
Education
Naval Intelligence Certificate
Naval Education And Training Command
Virginia Beach, VA05-2024
Emergency Medical Technician Certificate -
JOHNSTON COUNTY COMMUNITY COLLEGE
Smithfield, North Carolina01.2017
Associate of Arts - Psychology
UNIVERSITY OF PHOENIX (AXIA COLLEGE)
Raleigh, North Carolina01.2012
High School Diploma -
FUQUAY-VARINA HIGH SCHOOL
Fuquay-Varina, North Carolina01.2010
Skills
- Strong Customer Service Skills
- Computer Proficiency (Microsoft Office)
- Proactive Self-Starter
- Constructive Mindset
- Performs Well in High-Stress Environments
- Proficient in Managing Multiple Responsibilities
- Calm Presence Under Pressure
- Proactive Team Supporter
- Demonstrated Leadership Skills
- Ability to perform tasks quickly and accurately
- Excellent time management skills
- Cybersecurity
- Human intelligence
- Premises patrol
- Active shooter training
- Workplace violence prevention
- High level of integrity
- Emergency management
Achievementsactivities
- Employee of the Month, 05/01/17, KS Bank
- Women’s Football Player, 2022-2023
- Volunteer Softball, KS Bank (Battle of the Banks)
- Volunteer/Ride along, Selma, Clayton, Cary EMS stations
- Volunteer work, Fuquay-Varina Community Center
- Computer Applications Class Award, 2008-2009
- English Honors Award, 2007, 2010
- High School Basketball Manager
- Media Center Assistant
Professionalprofile
To obtain a position working with others, providing excellent customer service, and where I can use my computer skills, banking background, and hard-working mentality., Excellent Customer Service and Communication Skills, Computer Proficiency (Microsoft Office), Self-Motivated worker with a Positive Attitude, Works well under pressure; great multi-tasker, Confident and Resourceful Team Player, Great Leadership Skills, Ability to perform tasks quickly and accurately, Excellent time management skills (high priority vs low priority)
Timeline
Intelligence Specialist
US Navy Reserves
08.2023 - Current
Operations Research Specialist
First Citizens Bank
01.2023 - Current
Police Telecommunicator
Town of Fuquay-Varina
02.2018 - 01.2021
Deposit Operations Specialist
KS Bank
07.2016 - 02.2018
Naval Intelligence Certificate
Naval Education And Training Command
Emergency Medical Technician Certificate -
JOHNSTON COUNTY COMMUNITY COLLEGE
Associate of Arts - Psychology
UNIVERSITY OF PHOENIX (AXIA COLLEGE)
High School Diploma -
FUQUAY-VARINA HIGH SCHOOL
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