Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Additional Information
Work Authorization
Work Authorization
BusinessAnalyst
Katherine Henning

Katherine Henning

Union Grove,WI

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Sincere certified nurse aide offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

16
16
years of professional experience

Work History

Guest Service

Kwik Trip
08.2021 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Kitchen Staff

TAHER - Union Grove High School
08.2017 - 08.2019
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Maintained composure and work quality while under stress.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Cleaned and maintained work areas, equipment and utensils.

Certified Nurses Aide

Southern Wisconsin Center
01.2008 - 01.2013
  • I worked as a certified nurses aide providing full care and assisting care to residents who were special needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Employed mobility devices and [Type] equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Documented patient information and care activities in electronic health record.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Grant Community High School
Fox Lake, IL
06.1993

Skills

  • Kitchen Staff
  • Team Member
  • Guest Services
  • Exceptional communication
  • Greeting customers
  • Sales and Upselling
  • Guest accommodations
  • Customer service abilities
  • Customer Service
  • Basic Math
  • Organizational Skills
  • Multitasking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Guest Service

Kwik Trip
08.2021 - Current

Kitchen Staff

TAHER - Union Grove High School
08.2017 - 08.2019

Certified Nurses Aide

Southern Wisconsin Center
01.2008 - 01.2013

High School Diploma -

Grant Community High School

Additional Information

I do also have experience in working in retail and working with the general public. I feel and have been told that I possess strong communication skills and work well with people and communicating with them. I also do presents very strong organizational skills and know my way around a computer although I do need to learn some things. I feel I would be a great asset to an office team as well as gaining experience in doing so.

Work Authorization

Authorized to work in the US for any employer

Work Authorization

Authorized to work in the US for any employer

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Katherine Henning