Kathy Henson
Easley,SC
Summary
Dynamic healthcare professional with extensive experience at Patriot Hospice, excelling in business operations and compliance. Proven track record in enhancing cash flow through streamlined billing processes and fostering team productivity. Skilled in document management and client relations, demonstrating exceptional communication and problem-solving abilities. Committed to operational excellence and regulatory adherence.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Director of Business Services
Patriot Hospice
05.2007 - 01.2019
Facilitated new business set up with Patriot Hospice. Worked directly with Operations Director in securing appropriate State and Federal licensing regulations, appropriate in service campaigns for learning and teaching all aspects of the industry.
I bring many years of proven experience in the healthcare industry. My skills include but are not limited to, Front Office Operations, Customer Service, Registration, Billing and Collections, Cash Application, Cash Flow Oversight, Public Relations, Proven Communication and Supervisory Skills.
Business Office Manager
Laurel Baye Healthcare
03.2001 - 05.2007
- Managed financial operations, ensuring accuracy in billing and revenue cycle management.
- Oversaw daily office functions, enhancing workflow efficiency and team productivity.
- Implemented process improvements that streamlined administrative procedures and reduced turnaround times.
- Led staff training sessions on compliance standards and operational protocols to maintain regulatory adherence.
- Managed Resident Trust Fund ensuring State and Federal Regulations were compliant
- Streamlined billing and collections procedures for enhanced cash flow
Education
High School Diploma -
Southside High School
Greenville, South CarolinaSkills
- Document management
- Meeting planning
- Office equipment proficiency
- Meeting coordination
- Client relations expertise
- Office record management
- Teamwork
- Customer service
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Flexible schedule
- Self motivation
- Professionalism
Timeline
Director of Business Services
Patriot Hospice
05.2007 - 01.2019
Business Office Manager
Laurel Baye Healthcare
03.2001 - 05.2007
High School Diploma -
Southside High School