Summary
Overview
Work History
Education
Skills
Timeline
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Kathy Hobbs

LEXINGTON,KY

Summary

Over fifteen years supervisory and management experience in various fields

  • Skilled in creative problem solving
  • Proficient in PC computers: Word, Excel, Access, Photoshop and Salesforce
  • Proficient in events and maintenance co-ordination
  • Excellent negotiating, proofreading, and diplomatic skills

Overview

23
23
years of professional experience

Work History

Renewals Representative

Embarcadero Technologies
01.2019 - 01.2024
  • Managed established accounts, overseeing the renewal process from the first contact to the closure of the renewal
  • Contacting customers to ensure they renew their contracts
  • Creating and issuing renewal quotes for current contracts
  • Identifying opportunities for expansion and escalating them to the appropriate team

Humana Customer Service

Conduent
01.2016 - 01.2017
  • Provided excellent customer service via telephone to Humana Medicare customers
  • Duties included renewals, payments, updating accounts, providing approvals for medications

Standardized Patient

UK College of Medicine
01.2014 - 01.2016
  • Work in a professional manner when interacting with learners, faculty, fellow SPs, and staff
  • Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings
  • Demonstrate improvisational skills when appropriate in case portrayals
  • Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach
  • Provide appropriate feedback to learners and colleagues as needed by the project

Owner/ Operator/ Director/ Marketing

Fantastical Theatricals
01.2005 - 01.2016
  • All aspects of owning and operating a traveling dinner theater company Including, but not limited to: Scheduling of rehearsals and auditions, procuring space for auditions and rehearsals, liaison between venues and clients, drafting contracts, booking performances, directing actors, choosing plays, graphic and sound design and addition to stage managing each production

Flooring Sales Representative

The Flooring & Furniture Gallery
01.2001 - 01.2007
  • Position entails all aspects of flooring sales, from selection of floor coverings to measuring and estimates for both residential and commercial properties, negotiating and drafting contracts
  • Also responsible for tracking orders, coordinating and troubleshooting installations while signing new accounts and maintaining current flooring accounts

Education

University of Kentucky
Lexington, Kentucky

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency

Timeline

Renewals Representative

Embarcadero Technologies
01.2019 - 01.2024

Humana Customer Service

Conduent
01.2016 - 01.2017

Standardized Patient

UK College of Medicine
01.2014 - 01.2016

Owner/ Operator/ Director/ Marketing

Fantastical Theatricals
01.2005 - 01.2016

Flooring Sales Representative

The Flooring & Furniture Gallery
01.2001 - 01.2007

University of Kentucky

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Kathy Hobbs