Dedicated Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment before moving to work within the insurance field.. Proven to remain calm under pressure and skillfully handle high volume workloads, high-stress situations and maintain timeliness standards and meeting required deadlines. Consistently developing strong relationships with communication, respectful attitude and excellent customer service. I am a self motivator, have excellent time management skills, work ethic and believe in doing the work right the first time. If I do not know how to do something, I will ask and be willing to learn. I want to learn new things and use knowledge to the best of my ability for the good of the company. My expansive background provides insight to look at all aspects of a situation, see different points of view and make a decision based on documented information, such as policy and procedures, contract information and standard medical practices.
Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
Over the years, I have worked some in the following areas: Emergency Room, Out-patient surgery and recovery room, Cardiac step down unit, Occupational health clinic, Corrections System, Management roles, Insurance pre-certification and post review. I also volunteered with EMS. I have taught many basic and advanced life support, trauma care, first aid classes, I have computer skills, able to read medical records and review billing information to look for discrepancies.
I am married with 2 grown children and a grandson. I enjoy crafting, travel, spending time with my family and trying new adventures.