Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
RegisteredNurse

Kathy Hogue

Kannapolis,NC

Summary

Dedicated Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment before moving to work within the insurance field.. Proven to remain calm under pressure and skillfully handle high volume workloads, high-stress situations and maintain timeliness standards and meeting required deadlines. Consistently developing strong relationships with communication, respectful attitude and excellent customer service. I am a self motivator, have excellent time management skills, work ethic and believe in doing the work right the first time. If I do not know how to do something, I will ask and be willing to learn. I want to learn new things and use knowledge to the best of my ability for the good of the company. My expansive background provides insight to look at all aspects of a situation, see different points of view and make a decision based on documented information, such as policy and procedures, contract information and standard medical practices.

Overview

34
34
years of professional experience

Work History

Registered Nurse

BCBS Of SC
Columbia , SC
04.2006 - Current
  • I am currently working as a Medical Reviewer III at Blue Cross Blue Shield of SC in the Federal Employee Program, as a utilization review nurse.
  • I have been in this position for almost 9 years and prior to this department, I worked as utilization review nurse for the pre-certification area for 6.5 years. Current duties involve reviewing pre-determination cases and post service claims for medical necessity, cosmetic, investigational status, review for appropriate length of stay, procedure and services. Review for correct and appropriate cost and billing along with looking for duplications in billing is also part of my daily tasks .
  • Looking closely at policy and procedures for meeting medical necessity criteria and if unable to make determinations with this info, cases are forwarded to the Physician for review. They can then make a determination or request the case to be submitted to an outside review company for specialty matched review and I am responsible for submitting all info to the appropriate specialty reviewer and then following up when completed.
  • I am responsible for completing Medical Savings/Cost savings report each month, which documents claims or partial claims that have been denied based on the medical review completed. Monthly savings averages $150,000.00.
  • I work well alone or with others as needed. I am a self motivator, have excellent time management skills and I am able to prioritize my workload to complete most urgent items and meet timeliness standards or deadlines.
  • Current workloads can range from 20-200 cases daily, complete 50 or more pre-determinations per month. Monthly savings averages $150,000.00 per month.
  • Phone/computer skills
  • Record management

Registered Nurse, Emergency Department

Providence Northeast Hospital
Columbia, SC
05.2004 - 04.2006

Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.

  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Direct patient care and treatment. Worked with the physician to produce the best outcome for the patient and their family.
  • Triage nurse, charge nurse, preceptor.

Education

Associate Degree in Nursing - Nursing

Bluefield State College
Bluefield, WV
05.1988

Skills

  • Time management
  • Prioritize, to complete urgent tasks first or to meet deadlines
  • Proficient in record review
  • Cost savings experience
  • Work well alone or with others
  • Accurate Documentation
  • Able to work with Physicians or others to make most appropriate determination in case review
  • Medical Supply Management
  • Medical recordkeeping
  • Healthcare billing
  • Medical Records Management
  • Microsoft, Excel use
  • High level of autonomy
  • Data Collection
  • Insurance plan experience

Additional Information

Over the years, I have worked some in the following areas: Emergency Room, Out-patient surgery and recovery room, Cardiac step down unit, Occupational health clinic, Corrections System, Management roles, Insurance pre-certification and post review. I also volunteered with EMS. I have taught many basic and advanced life support, trauma care, first aid classes, I have computer skills, able to read medical records and review billing information to look for discrepancies.


I am married with 2 grown children and a grandson. I enjoy crafting, travel, spending time with my family and trying new adventures.

Timeline

Registered Nurse

BCBS Of SC
04.2006 - Current

Registered Nurse, Emergency Department

Providence Northeast Hospital
05.2004 - 04.2006

Associate Degree in Nursing - Nursing

Bluefield State College
Kathy Hogue