Kathy Houchin
Piedmont,SD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Patient Support Specialist
Complete Health
10.2022 - Current
- Provide excellent customer service
- Complete registration quickly and cordially for all new and existing patients.
- Confirm patient information, collect copays and verified insurance.
- Directed patient flow during practice hours, minimizing patient wait times.
- Demonstrated knowledge of HIPPA privacy and security regulations by appropriately handling patient information.
Administrative Assistant/Bookkeeper
The Club For Boys
05.2010 - 08.2022
- Answered multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.
- Executed record filing system to improve document organization and management.
- In absence of Controller, I did payroll, deposits, accounts payable, quarterly reports using Quickbooks online.
- Human Resources-Made sure we were complient with all required state laws.
- Implemented new employee forms.
- Files all Workmans Comp claims.
- Served on the Safety Committee.
- Compile Board minutes and set up meetings.
- Pick up members from their school.
- Snack bar and prize store supervisor.
- Ordered all office products.
- Processed all Foundation deposits.
- Organized bi-weekly Administrative meetings and logged minutes for corporate records.
- Maintained staff directory and company policy handbook for human services.
- Arranged office equipment repairs and maintenance with vendors.
- Set up employees in Quickbooks Time for time tracking.
Bookkeeper
Native American Office, Medical And Computers
10.1996 - 05.2010
- Accounts Receivable and Accounts Payable
- Filed quarterly reports.
- Filed sales tax reports.
- Maintained $300,000 LOC
- Retail sales/Government Sales
- Set up computers for new employees and networked them
- Implemented GSA contract
- Set up hub zone and minority certificates.
- Handeled customer complaints and employee differences.
- Made financial decisons concerning advertising
- Marketing for new customers.
- Responsible for hiring and firing employees.
- Inventory shipping and receiving.
- General bookkeeping duties
- Set up a computerized Accounting system
Education
Associate of Applied Science - Business Marketing And Management
Western Dakota Technical Institute
Rapid City, SD05.1996
Skills
- Ability to assumer responsiblity and make decisons
- Good filing and organizational skills
- Type 60wpm, 10 key by touch
- Good customer-relations background
- Business Works Accounting Software, Microsoft Office, Quickbooks, Quickbooks Time
- Ease with computer and technologies
- Multi-line phone systems
- Cloud-based File Management
- Cleaning and sanitizing
- Data entry
- Accounting and Bookkeeping
- Remote conferencing
Timeline
Patient Support Specialist
Complete Health
10.2022 - Current
Administrative Assistant/Bookkeeper
The Club For Boys
05.2010 - 08.2022
Bookkeeper
Native American Office, Medical And Computers
10.1996 - 05.2010
Associate of Applied Science - Business Marketing And Management
Western Dakota Technical Institute
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