Summary
Overview
Work History
Education
Skills
Certification
Special Committees
Software
Timeline
Generic

Kathy J Hardy

Registered Nurse
Edmond,OK

Summary

Dynamic healthcare leader with extensive experience in directing nursing teams and enhancing patient care quality. Skilled in clinical management, regulatory compliance, and staff development. Known for improving operational processes, and fostering collaborative team environments. Proven track record in elevating patient satisfaction and achieving national accreditation.

Overview

20
20
years of professional experience
5
5
Certification

Work History

Director of Implementation

RFX Solutions
Oklahoma City, OK
10.2022 - 07.2024
  • Develop and execute a comprehensive implementation strategy that aligns with the company’s goals and enhances client experience.
  • Lead and mentor the implementation team, fostering a culture of collaboration and continuous improvement.
  • Oversee the planning, execution, and delivery of implementation projects, ensuring they are completed on time, within scope, and within budget.
  • Establish project timelines, milestones, and track key performance indicators (KPIs) to measure the success of implementation and client satisfaction.
  • Serve as the primary point of contact for clients during the implementation process, ensuring clear communication and understanding of their needs.
  • Work closely with sales, product development, and customer support teams to ensure a smooth transition from sales to implementation.
  • Collaborate with cross-functional teams to gather feedback and enhance product offerings based on client experience.
  • Analyze and refine implementation processes to increase efficiency and effectiveness.
  • Proactively identify potential risks and develop mitigation strategies to minimize impact on project delivery.

Clinical Director/Quality Assessment and Improvement/Risk Manager

ESEC LLC
Oklahoma City, OK
08.2017 - 07.2022
  • Manage the direction of all perioperative patient care.
  • Develop, implement, and evaluate standards of care and performance for each specialty surgical service.
  • Plan, coordinate and administer activities of the organization to ensure compliance with ethical and regulatory standards to achieve national accreditation and licensure in 2019/2022.
  • Assist in formulating the operating and capital budgets to ensure efficient and cost-effective use of resources.
  • Create, facilitate, modify, and monitor Performance Improvement, Environment of Care, Safety, Emergency Preparedness, Infection Control, and Inventory Management to comply with state, CMS, AAAHC, and HFAP regulatory standards.
  • Coordinate supervision of personnel, evaluations, orientation of new employees, training, and education.
  • Deliver executive presentations as an active member of the Medical Executive Committee and Governing Board.
  • Investigate, resolve, and report all facility variances, complaints, and grievances, including Peer Review for 40+ physicians.
  • Customize reports and dashboards for Core Strategy, Clinical Effectiveness, Quality Measures, Risk Assessment, Safety Management and Patient Satisfaction.
  • Ensure compliance with regulatory boards in conjunction with the Administrator and Medical Director.
  • Participate in local Health Care Coalition community drills, and monthly meetings to maintain emergency preparedness and community relationships.
  • Oversee purchasing, ordering, disposal, and proper handling of all medications following local, state, and federal regulations. Document and investigate medication errors, adverse drug events, and recalls through consulting pharmacist.
  • Credential facility surgeons and anesthesiologist through state, federal, and national regulatory requirements.

Clinical Nurse Manager-SAU/PACU

Integris Baptist Medical Center
Oklahoma City, OK
09.2012 - 08.2017
  • Directed and performed the quality, safety, and continuity of patient care in pre and postoperative care.
  • Ensured unit’s compliance with Joint Commission and other regulatory agencies by developing programs for staff’s consistent preparedness.
  • Developed and maintained unit-based Shared Governance Committees, coordinated, and created Magnet endeavors, which attributed to Magnet re-designation.
  • Performed, reviewed, and submitted all staff annual appraisals.
  • Interviewed potential staff, on-board, and participated in termination.
  • Created and maintained unit staffing and schedules daily, monthly, and quarterly.

Education

Bachelor’s - Science, Nursing

Chamberlain College of Nursing
Chicago, IL
01.2014

Associate - Science, Nursing

Penn State University
Mont Alto, PA
01.2004

Skills

  • Project management
  • Implementation strategy
  • Client communication
  • Cross-functional collaboration
  • Performance metrics
  • Risk management
  • Regulatory compliance
  • Team leadership
  • Process improvement
  • Quality assurance
  • Training and development
  • Software implementation
  • Software testing
  • Task prioritization
  • Written communication
  • Excellent communication

Certification

  • Infection Control Certification (AORN and APIC)
  • Emergency Management (FEMA)
  • Pediatric Advance Life Support (PALS)
  • Advance Cardiac Life Support (ACLS)
  • Basic Life Support (BLS)

Special Committees

  • ACHC National Accreditation
  • Governing Board/ Medical Executive Committee
  • Quality Control/ Risk Management Chair
  • CPSI, HST, and Epic Super User/Trainer

Software

HST

EPIC

CPSI

Timeline

Director of Implementation

RFX Solutions
10.2022 - 07.2024

Clinical Director/Quality Assessment and Improvement/Risk Manager

ESEC LLC
08.2017 - 07.2022

Clinical Nurse Manager-SAU/PACU

Integris Baptist Medical Center
09.2012 - 08.2017

Bachelor’s - Science, Nursing

Chamberlain College of Nursing

Associate - Science, Nursing

Penn State University