Hospice Registered Nurse Case Manager
Empath Health
2014 - 2022
- Coordinated comprehensive care plans for patients, ensuring alignment with interdisciplinary team goals.
- Assessed patient needs and preferences to develop individualized care strategies.
- Monitored symptom management, providing timely interventions to enhance patient comfort.
- Educated families on end-of-life care options and available support services.
- Implemented process improvements that enhanced efficiency in case management workflows.
- Advocated for patient rights and dignity, fostering a compassionate care environment within the team.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
- Promoted an environment conducive to open communication among staff members regarding complex cases or challenging situations.
- Coordinated discharge planning with multidisciplinary teams for smooth transitions from acute care settings to home-based hospice care.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Cultivated a positive team culture through role modeling, active listening, and open communication with peers and supervisors.
- Enhanced interdisciplinary team collaboration through proactive communication and coordination of patient services.
- Proactively identified potential barriers to quality care delivery and implemented solutions for improved service provision.
- Provided ongoing mentorship and education to new hires within the hospice nursing team for enhanced clinical competency development.
- Conducted family meetings facilitating discussions surrounding goals of care, advance directives establishment or modification.