Dynamic Operations Manager with extensive experience at Worthington Bank, excelling in team leadership and customer service. Proven track record in conducting audits and ensuring compliance with banking regulations. Proficient in various banking systems and Excel, with strong hiring and training skills that enhance branch performance and customer satisfaction.
Managed New Account and Teller as well as all areas of operations at the branch level.
Performed Monthly and Quarterly Audits for both Tellers and Vault - made sure tellers stayed within drawer limits
Did all interviews and hiring of needed staff
Completed yearly evaluations of employees
Opened Accounts as well has maintain customer service with bank clients
Managed New Accounts and Tellers
Responsible for hiring of new employees
Maintained Monthly and Quarterly Audits of Tellers/Vault
Made sure Tellers and Vault stayed within bank authorized limits
Opened new accounts and maintained all customer service with the new banking relationship
Helped with the Teller Line - Filled in as needed
Answered customer questions about accounts
Managed New Accounts and Tellers
Responsible for interviewing and hiring new employees as well as training
Responsible for monthly and quarterly audits of tellers and vault
Maintain teller and vault limits
Open Accounts and help with any banking questions that customers may have
Help with any ongoing customer service issues