Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Kathy Kelly

Kathy Kelly

PHOENIX,AZ

Summary

Reliable and detail-oriented professional with experience in customer service, order entry, and data handling. Strong focus on accuracy, organization, and timely support for customer and business needs.

Overview

1
1
Language
48
48
years of professional experience

Work History

Seasonal Associate

Kohl’s
10.2023 - 01.2024

1. Put clothes back to stockroom from customer's fitting area. Organized, folded, and arranged clothes on shelves for optimal presentation. Scanned and processed new orders for efficient preparation for shipping.

Assisted customers with product locations, fitting rooms, and checkout questions

Operated point-of-sale system to process purchases, returns, and exchanges accurately

Restocked merchandise and maintained organized sales floor displays

Data Entry Clerk

TriStar
11.1988 - 03.1991
  • Entered customer and account data into database systems with high attention to detail.
  • Verified source documents for completeness, accuracy, and proper formatting before processing.
  • Updated records across spreadsheets and internal systems to maintain current information.
  • Reviewed discrepancies and corrected data entry errors to support reliable reporting.

Order Entry Clerk

Woodline Products
06.1988 - 11.1988
  • Processed customer orders in ERP system, ensuring accurate item codes, pricing, and delivery details.
  • Verified purchase orders against product specifications to prevent entry errors and fulfillment delays.
  • Entered sales data into order management software with consistent accuracy and attention to detail.
  • Coordinated with production and shipping teams to align order status with available inventory.

Credit and Remittance Worker

Montgomery Wards Department Store
08.1985 - 03.1988

Credit Department: 1. Filmed bookkeeping, suspense, catalogs, payments, applications, and agreements to maintain accurate records. 2. Process and develop the film in the darkroom. 3. Handle the microfilm printer. Remittance Department: 1. Handle filming Mobil checks and Kes Mobil media, as well as Wards. 2. Reviewed and identified errors on Mobil/Wards checks to ensure accuracy and compliance. 3. Mobil/Wards correspondence. 4. Scan Mobil/Wards media. 5. Do IBM CRT into computer. 6. Processed Mobil/Wards medias and checks individually on processing machine to facilitate timely transactions. 7. Keep the filmer in a good and visible shape.

Supervised sales floor workflow, ensuring stocked, organized merchandise and efficient customer service.

Trained new associates on register procedures, product location, and store service standards.

Replenished inventory, rotated stock, and maintained accurate shelf presentation throughout department.

Banquet Waitress

Sharko’s Restaurant
05.1977 - 08.1986
  • Coordinated banquet table setup and breakdown for weddings, meetings, and private events.
  • Served plated meals and beverages with timely attention to guest needs.
  • Communicated event timing and special requests with kitchen and banquet team.
  • Resolved guest concerns promptly to maintain smooth service flow.

Convenience Store Clerk

White Hen Pantry
04.1976 - 08.1983

1. Conducted stock inventories to ensure accurate product availability. 2. Ran cash register. 3. Assisted in bookkeeping and banking transactions to maintain financial accuracy. 4. Performed general stocking duties to enhance product presentation and accessibility. 5. Did food preparation.

Processed customer purchases accurately using POS register and handled cash, card, and coupon transactions.

Restocked shelves, coolers, and impulse displays to maintain organized, well-stocked sales floor.

Prepared coffee, fountain drinks, and grab-and-go items while following food safety procedures.

Student Aide

Cook County School District #204
01.1978 - 05.1980

1. Assisted in managing audio visual equipment and setups for events.

Supported classroom instruction by reinforcing teacher lessons and guiding students through assignments.

Monitored student behavior and maintained safe, orderly learning environment across classrooms and common areas.

Assisted with attendance, filing, copying, and routine clerical tasks for instructional staff.

Food Service Worker

Marshall Field’s & Company
02.1978 - 10.1978

1. Salad maker. 2. Assembled sandwiches to meet customer preferences. 3. Organized and prepared linens for dining room to ensure a welcoming atmosphere.

Supervised cafeteria workflow, coordinating food preparation, service, and cleanup across shifts.

Trained new staff on sanitation standards, portioning procedures, and customer service expectations.

Monitored food quality, temperature, and freshness to maintain safe serving conditions.

Education

No Degree - Accounting

Triton College
River Grove, IL
01.1981

High School Diploma -

Hinsdale High School South
Darien, Il

No Degree - Accounting

Gallaudet University
Washington D.C.
08.1980

Skills

Customer Service Time management Attention to detail

Customer service

Customer Service

Time management

Attention to detail

Languages

English
Native or Bilingual

Interests

My interests are Outdoor, Adventures and Traveling I enjoy hiking, horseback riding, shopping, go to opera ballet shows, watch movies with a partner, and cook

Timeline

Seasonal Associate

Kohl’s
10.2023 - 01.2024

Data Entry Clerk

TriStar
11.1988 - 03.1991

Order Entry Clerk

Woodline Products
06.1988 - 11.1988

Credit and Remittance Worker

Montgomery Wards Department Store
08.1985 - 03.1988

Food Service Worker

Marshall Field’s & Company
02.1978 - 10.1978

Student Aide

Cook County School District #204
01.1978 - 05.1980

Banquet Waitress

Sharko’s Restaurant
05.1977 - 08.1986

Convenience Store Clerk

White Hen Pantry
04.1976 - 08.1983

High School Diploma -

Hinsdale High School South

No Degree - Accounting

Triton College

No Degree - Accounting

Gallaudet University