Kathy Kendrick
Lanett,AL
Summary
Dynamic nursing leader with extensive experience adept at enhancing clinical outcomes through regulatory compliance and effective workforce scheduling. Proven track record in managing nursing personnel and fostering a culture of safety, resulting in increased patient satisfaction and streamlined operations. Strong communicator committed to continuous improvement and staff development.
Overview
30
30
years of professional experience
Work History
Director of Nursing
EAMC-Lanier Ambulatory Surgery Center
06.2020 - 03.2025
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Performed rounds to observe care and interview staff, patients, and families.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Established new policies and updated existing policies to improve standard of care for patients.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the ASC.
- Served as a liaison between nursing leadership, ASC administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
Director of Surgical Services
EAMC-Lanier Hospital
11.2009 - 06.2020
- Kept practices, techniques, policies and procedures consistent with professional standards and regulatory agencies.
- Interviewed, hired, evaluated and terminated staff.
- Established effective communication channels between physicians, nurses, and support staff for optimal collaboration during surgeries.
- Implemented continuous quality improvement initiatives, identifying areas of concern, and developing action plans to address issues proactively.
- Streamlined surgical processes for increased efficiency and reduced operation times.
- Reviewed financial reports, made modifications to reduce costs and identified sound alternatives for purchasing equipment and supplies.
- Managed financial resources, establishing budgets and monitoring expenditures to ensure fiscal responsibility in the department.
- Oversaw regulatory compliance, ensuring adherence to state, federal, and accreditation standards for surgical services departments.
- Maximized resource utilization by scheduling elective surgeries according to available operating room capacity and staffing levels.
- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
Manager of Surgical Services
EAMC-Lanier Hospital
03.2007 - 11.2009
- Enhanced patient safety with thorough preoperative assessments and risk evaluations.
- Developed and maintained a high-quality surgical services team through rigorous training and performance evaluations.
- Oversaw regulatory compliance, ensuring adherence to state, federal, and accreditation standards for surgical services departments.
- Collaborated with interdisciplinary teams to optimize patient care plans and expedite recovery times.
- Maximized resource utilization by scheduling elective surgeries according to available operating room capacity and staffing levels.
- Coordinated with anesthesia providers to ensure safe delivery of anesthesia services during surgical procedures.
- Established and maintained effective communication with staff, physicians and hospital administration to promote high quality patient care.
Team Leader Surgery
EAMC-Lanier Hospital
05.2002 - 03.2005
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members and physicians to achieve quick resolutions for various issues.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized resource allocation, ensuring surgeries were completed efficiently, timely, and safely.
RN Circulator
EAMC-Lanier Hospital
12.1994 - 05.2002
- Developed strong rapport with surgeons and other healthcare professionals to promote effective communication and collaboration within the operating room.
- Ensured proper documentation of all relevant information during each stage of the surgical process for accurate record-keeping purposes.
- Supported patients'' emotional well-being by offering compassionate care and empathetic communication throughout their surgical experience.
- Contributed to successful surgeries with efficient preparation, organization, and management of operating rooms.
- Reduced surgery complications by providing effective perioperative care to patients.
- Maintained aseptic environments through proper sterilization techniques and equipment handling.
Education
Bachelor of Science - Nursing
Auburn University Montgomery
Montgomery, AL05-2020
Associate of Science - Nursing
Southern Union State Community College
Wadley, AL12-1994
Skills
- Nursing education expertise
- Leadership skills
- Process enhancement
- Strong work ethic
- Clinical resource coordination
- Workforce scheduling
- Regulatory compliance expertise
- Reporting proficiency
- Accurate clinical documentation
- Management of nursing personnel
- Issue resolution
- Effective multitasking
Timeline
Director of Nursing
EAMC-Lanier Ambulatory Surgery Center
06.2020 - 03.2025
Director of Surgical Services
EAMC-Lanier Hospital
11.2009 - 06.2020
Manager of Surgical Services
EAMC-Lanier Hospital
03.2007 - 11.2009
Team Leader Surgery
EAMC-Lanier Hospital
05.2002 - 03.2005
RN Circulator
EAMC-Lanier Hospital
12.1994 - 05.2002
Bachelor of Science - Nursing
Auburn University Montgomery
Associate of Science - Nursing
Southern Union State Community College
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