Katharine Lahr
Saint Johns,FL
Summary
Detail-oriented and dependable administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making and problem solving skills. Successful at managing multiple priorities with a positive attitude.
Expertise in scheduling and coordinating meetings, managing travel and expense reports while maintaining an organized and efficient office operation. Willingness to take on added responsibilities to meet team goals
Overview
29
29
years of professional experience
Work History
Marketing Assistant Group and Pension Sales
Principal Financial Group
- Assisted top sales representative with service and administration of new and existing group life and health insurance accounts
- Tracked sales efforts to monitor results in real-time.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Office administration: email, fax, telephone, office equipment
Executive Assistant
VMC Group
06.2019 - 05.2022
- Manage CEO's calendar with ability to schedule and prioritize meetings, resolve schedule conflicts, collaborate with other team members, and stay several steps ahead to maintain efficiency
- Coordinate internal and external meetings including but not limited to team meetings, staff meetings, off-site meetings, one-to-one meetings, etc
- Organize documents and briefing memos for meetings as needed
- Manage scheduling, logistics and expenses, including booking travel and external speaking engagements for CEO
- Arrange and book team lunches, special events and functions. Provide event management support as requested
- Handle email and phone communications on behalf of CEO
- Assist with phones, transferring and conferencing all related business calls, ability to answer phones in fast-paced environment
- Set up conference room and ensure operation of conference room equipment
- Assist with HR duties, when needed, including providing in-house testing, tracing and spreadsheet recording of Coronavirus during Pandemic
- Complete special projects as needed including overseeing office renovation and cleanup
- Monitor, organize and order office and kitchen supplies
- Communicate with building management and vendors
- Personal tasks/errands for CEO (banking, vehicle, taxes, letters, gifts)
- Schedule maintenance and repairs for all office equipment (copiers, phones, stamp machine, coffee maker)
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Teams, Zoom
Office Administrator
PALS Forever Preschool
10.2017 - 06.2019
- Responsible for opening procedures and daily operation of the preschool program (enrollment, record keeping, tuition, collection, training, budget and staff involvement)
- Maintain service-oriented presence to staff, students and families
- Responsible for staffing and scheduling to fall in line with school annual budget
- Maintain adherence to policies and procedures for program operations
- Responsible for staff taking all required continuing education training throughout year
- Responsible for onboarding and hiring new employees
- Work closely with Director on initiatives and directives
- Oversee before care program and orchestrate morning busing procedures
Team Leader, Maybach and SLR McLaren
Mercedes-Benz USA, LLC
11.2005 - 09.2006
- Assist in achieving maximum Maybach orders and sales by responding to customer contact and ensuring that follow-up was generated at MBUSA and Maybach Studio through aggressive follow-up
- Create exceptional customer relations with influential customers to affect additional sales
- Travel nationally and internationally to ensure that all Maybach/SLR customer expectations in ultra luxury brand market were met
- Educate, inform and motivate MRM's, GM's, Dealer Principals, Field and Regional Personnel in unique sales processes of ultra luxury market and ultra luxury customer by clear reporting and presentation
- Configure features/options, requirements, and/or modifications or order replacements for Dealer Demo Buffer Fleet
- Increase profit margins/sales by maintaining close contact/cooperation with DCAG on customer special order options and individualization
- Integrate Maybach/SLR information into existing systems for marketing, CRM, Sales Ops, and Brand Event Initiatives to further sales
- Work in conjunction with CAC Operations Manager and Maybach/SLR Staff
- Oversee daily operations of Maybach/SLR team during non-traditional hours and in absence of CAC Operations Manager
- Assist AMG Staff with events and activities on as need basis to maintain and grow customer base
Public Relations Coordinator, East
Mercedes-Benz USA, LLC
09.2001 - 11.2005
- Manage and oversee National Press Fleet (New York, Michigan, Florida, California, Virginia). This included but was not limited to billing, budget, shipping, scheduling, ordering, repairs, loans (client, celebrity, press)
- Partnered in creating, executing and attending national events, launches, press events, charities, dinners, auto shows
- Handled press inquiries
- Travel
Regional Coordinator
Mercedes-Benz USA LLC
02.1998 - 07.2001
- Manage and oversee New York Regional Press Fleet (36 cars)
- Executor of Fashion and Lifestyle Initiative
- Plan, create, execute and participate in events, launches, charities, sponsorships, meetings and auto shows
- Order and maintain accessories
- Oversee ticket distribution to New York Region Staff
- Maintain yearly Public Relations Calendar
- Plan, create, participate in NYIDG Meetings
- Create and maintain media database
- Oversee distribution of Star Newsletter
- Handle all departmental administrative function
- Travel
Executive Assistant to the Chief Executive Officer
Castlerock Management Corp.
05.1997 - 01.1998
- Answered high volume of phone calls and email inquiries.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Reduced expenses through effective negotiation of vendor contracts for office supplies and services.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Created expense reports, budgets, and filing systems for management team.
Senior Customer Service Representative
The New England Life Insurance Co
01.1997 - 05.1997
- Service representative for Alternate Funded Accounts, 401k, Flex Benefits, Group Life Insurance, Dental and Vision Accounts
- Conduct enrollment and administration meetings for all group benefits
Group Accounts Manager
Alybar, Inc.
01.1994 - 04.1997
- Administrator and executor groups 2-49 lives
- Liaison and informant between client and insurance company
- Active all stages: quote request, proposal, sales, maintenance, amendments, renewal
- Prepare rate and benefit analysis
- Recruit, interview, hire, train, terminate staff and new staff
Marketing Assistant Group and Pension Sales
Principal Financial Group
01.1993 - 01.1994
- Assisted top sales representative with service and administration of new and existing group life and health insurance accounts
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Email, copy, fax, telephones
Education
Advanced Secretarial Program - Administrative Program
Katharine Gibbs School
Montclair, NJ1993
Bachelor of Arts - English Language And Literature
Montclair State University
Montclair, NJ05.1992
Certificate Paralegal Studies - Pre-Law Program
Montclair State University
Montclair, NJ05.1992
Skills
- Document Proofreading
- Schedule development
- Project Management
- Spreadsheets
- Microsoft Office
- Verbal Communication
- Travel Coordination
- Proofreading
- Inventory Management
- Travel Arrangements
- Expense Reports
- Event Coordination
- Computer Proficiency
- Office Administration
Timeline
Executive Assistant
VMC Group
06.2019 - 05.2022
Office Administrator
PALS Forever Preschool
10.2017 - 06.2019
Team Leader, Maybach and SLR McLaren
Mercedes-Benz USA, LLC
11.2005 - 09.2006
Public Relations Coordinator, East
Mercedes-Benz USA, LLC
09.2001 - 11.2005
Regional Coordinator
Mercedes-Benz USA LLC
02.1998 - 07.2001
Executive Assistant to the Chief Executive Officer
Castlerock Management Corp.
05.1997 - 01.1998
Senior Customer Service Representative
The New England Life Insurance Co
01.1997 - 05.1997
Group Accounts Manager
Alybar, Inc.
01.1994 - 04.1997
Marketing Assistant Group and Pension Sales
Principal Financial Group
01.1993 - 01.1994
Marketing Assistant Group and Pension Sales
Principal Financial Group
Advanced Secretarial Program - Administrative Program
Katharine Gibbs School
Bachelor of Arts - English Language And Literature
Montclair State University
Certificate Paralegal Studies - Pre-Law Program
Montclair State University
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