Kathy Lasri

• Oversaw daily operations of a high-value branch in NYC, managing a substantial $150M+ deposit portfolio and supervising a team of 6 professionals, adeptly handling budgeting, expenses, and proactively pursuing high-value leads
• Implemented successful market penetration strategies resulting in substantial deposit growth
• Achieved a $20M boost in recent fiscal quarter deposits through strategic networking and focused approaches within Small Business and Commercial markets
• Demonstrated consistent excellence, surpassing 100% quarterly sales goals by executing impactful sales initiatives
• Leveraged existing customer relationships, securing referrals, and expanding the customer base through effective networking
• Provided adept coaching to sales staff, optimizing their ability to successfully close sales and meet targets
• Facilitated promotions for 2 team members within 12 months through strategic goal-setting and career development plans, showcasing a commitment to team growth and professional advancement
• Maintained operational excellence with scores consistently exceeding 90% during inspections and exceeding performance expectations across sales, deposits, and customer experience metrics
• Nurtured untapped customer relationships to increase business revenue, developing action plans that deepened connections and expanded profit potential
• Conducted regular sales calls, fostering long-term customer engagement and satisfaction
• Collaborated with the Business Development Officer, delivering persuasive sales presentations emphasizing the benefits of offered products and services to potential businesses.

• Provided continuous coaching and mentorship to staff, overseeing recruitment, training, and retention processes, fostering a growth-centric team culture that enhanced overall team performance.
• Drafted, reviewed, and edited SARs, ensuring accuracy and compliance with regulatory standards.
• Conducted in-depth research and analysis of suspicious account activities, focusing on AML/BSA issues, financial fraud, and insider abuse.
• Utilized diverse data sources and internal client databases, for investigations.
• Compiled detailed SAR reports by gathering information from various sources and analyzed transactional data for suspicious activities.
• Applied a deep understanding of organizational products/services to conduct significant investigations.
• Leveraged expertise in the financial services industry and global commercial environment to identify reportable suspicious activities.
• Scrutinized account opening details, ensuring compliance with KYC guidelines, verifying AML/KYC and EDD policy accuracy by conducting precise audits on new accounts for regulatory adherence.
• Prepared the bank for internal and external audits, implementing corrective measures.
• Collaborated with various departments on a bank-wide system conversion project.

• Ensured seamless branch operations, promptly resolving issues, and ensuring a superior customer experience.
• Demonstrated comprehensive knowledge of products/services, managing staff schedules, approvals, and ensuring strict adherence to laws, regulations, and internal policies
• Applied and enforced the adherence with the bank regulation and procedure guidelines.
• Built core deposit for the Roosevelt Island Denovo. managed and promoted a successful sales team.
• Supported local community events by offering financial literacy classes.
• Handled formal complaints and assisted in compliance program development.
• Analyzed transactional information for risk identification and conducted Customer Due Diligence during the onboarding process.

Implemented protocols for financial fraud detection and prevention during the onboarding process.

• Utilized sophisticated analytical capabilities to identify operational gaps and execute strategic interventions, optimizing overall performance
• Spearheaded initiatives ensuring strict adherence to banking regulations, fostering a culture of compliance within the organization.
• Maintained operational excellence with scores consistently exceeding 90% during inspections and exceeding performance expectations across sales, deposits, and customer experience metrics.
• Nurtured untapped customer relationships to increase business revenue, developing action plans that deepened connections and expanded profit potential.