Kathy Le
Oklahoma City,OK
Summary
Experienced with managing front office tasks efficiently and ensuring high levels of client satisfaction. Utilizes excellent organizational and communication skills to streamline administrative processes and support team collaboration. Track record of enhancing office operations through proactive problem-solving and effective coordination.
Overview
6
6
years of professional experience
Work History
Insale Sales Coordinator
PR Fitness Equipment
04.2022 - 02.2025
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including invoices, contracts, proposals, quotes, follow-ups, and customer communications.
- Coordinated and scheduled meetings for multiple teams using Google Calendar, ensuring efficient use of time.
- Coordinated and worked cross-functionally to resolve issues with sales transactions.
- Managed data entry tasks, ensuring accuracy and compliance with company standards.
- Assisted in the preparation of sales reports.
Tax Administrator
Paycom
05.2021 - Current
- Compiled tax provisions schedules, returns, payments, reports, and maintained tax database
- Identified and verified federal, state and local tax to ensure compliance with tax authorities
- Conducted research on tax compliance issues on local, state, and federal level
- Conducted call audits to assess interaction quality, accuracy and service success
- Responded to taxpayer questions and helped individuals complete and file tax documentation
Accounting Clerk
Hertz Corporation
09.2020 - 05.2021
- Managed Oracle System, including contract schedules, updates, revenues and monthly payment report generation
- Managed accuracy and timeliness of data associated with vendors daily
- Worked directly with Accounts Payable to make relevant data in order to accurately record expenses
- Performed invoice review and processing
- Reconciled company accounts for employee expenses
- Input high volume of monthly invoices with consistent accuracy
- Completed financial reports to inform managers and teammates
Call Center Representative I
Tinker Federal Credit Union
05.2020 - 08.2020
- Effectively processed member requests and transactions in accordance with credit union policies
- Provided quality customer service to credit union members
- Received telephone calls from members and listened to their queries carefully
- Answered phone with friendly greeting to create positive inbound calling experience for customers
Bank Teller
IBC Bank
10.2019 - 05.2020
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Balanced Automated Teller machines, Teller Cash Dispensers often totaling more than $100,000
- Process 25+ customer transactions per hour with extreme attention to detail
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Education
Bachelor of Business Administration -
University of Central Oklahoma
Edmond, OK05.2017
Skills
- Office administration
- Account discrepancies
- Microsoft Office- Excel, Word, Outlook, Powerpoint
- JIRA Software Proficiency
- Documentation and reporting
- Customer Service
- Teamwork and Collaboration
Languages
Vietnamese
Limited Working
Timeline
Insale Sales Coordinator
PR Fitness Equipment
04.2022 - 02.2025
Tax Administrator
Paycom
05.2021 - Current
Accounting Clerk
Hertz Corporation
09.2020 - 05.2021
Call Center Representative I
Tinker Federal Credit Union
05.2020 - 08.2020
Bank Teller
IBC Bank
10.2019 - 05.2020
Bachelor of Business Administration -
University of Central Oklahoma
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