Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Kathy Leary

Camden,NC

Summary

Dynamic and detail-oriented Ophthalmic Assistant with extensive experience at US EYE, skilled in surgical assisting and patient care. Proven track record in training staff to enhance efficiency and compliance with HIPAA regulations. Adept at glaucoma screening and committed to delivering exceptional patient experiences through effective communication and problem-solving.

Overview

9
9
years of professional experience

Work History

Ophthalmic Assistant

US EYE
05.2024 - Current
  • Administered eye medications for dilation and treatment.
  • Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
  • Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
  • Supported ophthalmologists during surgical procedures by preparing patients for surgery, sterilizing instruments, and passing required tools efficiently.

Contact Lens Technician

Beach Eye Care
05.2023 - 05.2024
  • Ensured accurate record-keeping of patient information, maintaining confidentiality at all times while adhering to HIPAA regulations.
  • Maintained a high level of product knowledge, staying current with the latest advancements in contact lens technology.
  • Performed multiple concurrent tasks at several different equipment stations and maintained superior job flow.
  • Worked safely with standard and caustic chemicals in optical lab.

Optician

National Vision Center
01.2020 - 10.2023
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.

Shift Manager

CVS Pharmacy
06.2016 - 09.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

GED - N/a

College of Albemarle
Elizabeth City, NC
06.2008

Skills

  • Ophthalmic terminology
  • Glaucoma screening
  • Surgical assisting

    Patient care

    Cataract evaluation work ups

Timeline

Ophthalmic Assistant

US EYE
05.2024 - Current

Contact Lens Technician

Beach Eye Care
05.2023 - 05.2024

Optician

National Vision Center
01.2020 - 10.2023

Shift Manager

CVS Pharmacy
06.2016 - 09.2023

GED - N/a

College of Albemarle