Kathy Lipson
Washington,DC
Summary
Experienced professional with a comprehensive skill set in administration, records management, and employee relations. Proficient in task management, regulatory compliance, and facilitating communication among senior management. Expertise includes policy interpretation, conflict resolution, and maintaining high standards of productivity and accuracy. Eager to contribute to a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Accreditation and Compliance Associate
American Psychiatric Association
Washington, D.C.
04.2025 - 09.2025
- Collected and organized presenter information to support the timely and accurate submission of Continuing Education (CE) applications.
- Edited and updated existing educational materials, including replacing logos and revising notification content to reflect current branding and guidelines.
- Maintained detailed records and tracked application progress to ensure accuracy and compliance with submission requirements.
- Cloned and submitted CE applications efficiently, ensuring consistency across documentation and adherence to deadlines.
- Collaborated cross-functionally with team members to align on project goals, timelines, and deliverables.
- Communicated effectively to coordinate tasks, resolve issues, and maintain workflow continuity across departments.
FMLA Specialist
Washington Metropolitan Area Transit Authority
Washington, DC
01.2021 - 01.2025
- As an FMLA specialist, my role entails a deep understanding of federal laws, guidelines, and regulations, enabling me to effectively assess and manage reporting analytics for all leave cases.
- Facilitated the provision of required materials for securing FMLA coverage.
- Utilizing conflict resolution techniques, including remaining composed, active listening, and tactful communication, to promote positive outcomes in challenging situations. Skillfully communicating FMLA policies and protocols in alignment with HR leadership.
- Proficiently addressing leave-related inquiries and concerns from both employees and supervisors, ensuring timely and effective resolutions.
- Highly self-motivated, always enthusiastic, and willing to pitch in and help with any task as needed.
OCP Program Assistant
(DC Gov) Office of Contracting and Procurement
Washington, DC
06.2019 - 10.2019
- Demonstrating strong organizational skills by proactively monitoring expiring contracts, effectively coordinating with relevant stakeholders for contract renegotiation and potential renewal.
- Efficiently scanned and organized major contract file folders, uploaded documents to shared drives and procurement databases, and played a key role in maintaining current and properly documented city contracts.
- Consistently exercising exceptional written and verbal communication skills when engaging with internal staff and management on a daily basis.
- Provided comprehensive administrative support to Contract Specialist, effectively addressing various duties as required for smooth contract management.
Electronic Medical Record Specialist
United Medical Center
Washington, DC
06.2017 - 02.2018
- Meticulously managed and maintained patient records, ensuring data accuracy.
- Maintained patient records in the EMR system, established patient charts, and documented essential information in multiple company software platforms.
- Ensured strict confidentiality of medical records in compliance with HIPAA regulations. Managed the input of patient medical tests and labs into company systems, and accurately released information to authorized individuals or agencies in adherence to relevant guidelines.
- Collaborated effectively with colleagues to achieve goals and resolve issues related to medical records sustainability and productivity, while also offering effective guidance to lower-level support staff, fostering operational efficiency, and team success.
- Independently met and exceeded workflow requirements, demonstrating a strong sense of self-reliance.
Education
High School Diploma -
Luke C. Moore Academy
Washington, D.C.05.2016
Skills
- Prioritizing tasks and managing time effectively
- Software Proficiency (Kronos, PeopleSoft, Microsoft Office Suite, MediTech, eClinicalWorks)
- Analytical Thinking
- Effective written and verbal communication
- Demonstrating empathy and sensitivity in employee interactions
- Careful review and maintenance of employee records and documentation
Timeline
Accreditation and Compliance Associate
American Psychiatric Association
04.2025 - 09.2025
FMLA Specialist
Washington Metropolitan Area Transit Authority
01.2021 - 01.2025
OCP Program Assistant
(DC Gov) Office of Contracting and Procurement
06.2019 - 10.2019
Electronic Medical Record Specialist
United Medical Center
06.2017 - 02.2018
High School Diploma -
Luke C. Moore Academy