Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathy L. Tope

Salem

Summary

A dedicated Criminal Justice professional with certifications from professional organizations such as the Department of Public Safety Standards and Training, Marion County Fire District, Salem Police Department, and investigative experience with areas of law enforcement and legal proceedings. With a track record of success in fact finding, court testimony, estate recovery, and public safety, I bring to the table experience in locating and interviewing witnesses. Highlights of my career include proficiency in gathering evidence and preserving evidence according to the rules of evidence. I have forged working relationships with Oregon State Police and Marion County Sheriff’s office to investigate, verify and resolve cases of theft and fraud. My knowledge of estate and probate management has been instrumental in collaborating effectively with attorneys to protect assets. I am valued for my independent working style, leadership capabilities, and talent for uncovering the truth. I am skilled at monitoring activities and writing investigative reports. I have established myself as a detail-oriented professional. My experience extends to specialized training in detecting and deterring fraudulent risks and the ability to stay impartial, leveraging critical thinking, and active listening to approach each case objectively. With strong investigative and research skills, I excel in problem-solving and can communicate complex information clearly and without reliance on jargon or technical terms. My qualifications are supported by the ability to write detailed reports, reconcile discrepancies, and provide oral briefings to supervisors and incoming staff. I exhibit top-grade vigilance, adhere strictly to legal and administrative regulations, and show an inherent ability to interpret behaviors and activities and to also enforce rules and regulations with utmost fairness. In summation, my qualifications, hands-on experience, and continuous drive for professional development in the realm of criminal justice make me a valuable asset to teams focused on investigative work and legal compliance. I am enthusiastic to apply my skills and continue contributing to this position with integrity and excellence.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Human Services Specialist 3 Benefit and Eligibility Worker

Oregon Department of Human Services
11.2023 - Current
  • Interviews applicants to determine need and eligibility
  • Makes preliminary assessment of client's needs and explores alternate resources to link clients with ongoing case management and other internal programs or community as appropriate
  • Reviews the applicant's initial application form
  • Questions applicant to elicit information to verify and supplement form
  • Clarifies incomplete or unclear information
  • Explains rules, regulations, procedures, and responsibilities to the applicant
  • Tells applicant of needed documents (e.g., social security card, birth certificate, naturalization papers) and helps secure by contacting the appropriate source
  • Contacts collateral sources to get or verify the information
  • Applies guidelines to decide eligibility for TANF, daycare, and other AFS programs

Licensed Esthetician

Tickled Pink LLC
01.2012 - Current
  • ~Created treatment plans
  • ~Recorded notes regarding treatment forms
  • ~Provided customer service
  • ~Communicated via phone calls and email
  • ~Used software programs to prepare reports
  • ~Created policies and procedures
  • ~Created reports and graphs
  • ~worked independently
  • ~Communicated with clients virtually
  • ~Applied rules and procedures
  • ~Conducted investigations
  • ~Organized large volumes of information
  • ~Created a calm environment
  • ~Assisted clients with intake forms
  • ~Created treatment plans
  • ~Organized a database for individual information
  • ~Worked with sensitive client information
  • ~Followed up with clients
  • ~Provided customer service
  • ~Worked with client to address goals

President

Tickled Pink Airbrush LLC
01.2009 - Current
  • ~Investigated returns for fraud
  • ~Worked with corporate attorney
  • ~Extensive knowledge of tax and employment law
  • ~Drafted and reviewed documents
  • ~Performed acquisitions for product development
  • ~Answered policy questions
  • ~Resolved complaints regarding rules
  • ~Resolved complaints of procedures
  • ~Diffused confrontational customers
  • ~Provided communication via phone and emails
  • ~Analyzed competitor activities
  • ~Created changes to procedures
  • ~Provided customer service
  • ~Researched claims
  • ~Managed a large call volume
  • ~Developed strong relationships
  • ~Interviewed staff
  • ~Investigated fraud complaints
  • ~Examined records for discrepancies
  • ~Worked with local law enforcement for fraud
  • ~Worked with Oregon State Police for fraud
  • ~Testified in court

Human Services Specialist One

Oregon Department of Human Services
09.2023 - 11.2023
  • Daily in-person contact with applicants for assistance and agency clients to give information about agency, other public, or community assistance programs and to get information to determine initial eligibility for emergency assistance
  • Has daily telephone contact with collateral sources (some of whom may be uncooperative or hostile) to verify client information
  • Maintains control of and releases negotiable items to appropriate worker/customer

Domestic Violence Advocate

Salem Police Department
01.2015 - 12.2015
  • ~Worked with confidential information
  • ~Used computer software to prepare reports
  • ~Recorded evidence
  • ~Located witnesses for suspected law violations
  • ~Interviewed victims
  • ~Privy to privileged communication
  • ~Worked independently on call
  • ~Maintained accurate case files
  • ~Provided referrals for programs
  • ~Experienced testifying in court
  • ~Documented reports
  • ~Worked with case management
  • ~Assisted survivors with resources
  • ~Experienced in working as a team
  • ~Assisted survivors with other resources
  • ~Communicated via phone and email
  • ~Implemented safety plans
  • ~Provided information on protective orders
  • ~Assisted agency to provide needed services
  • ~Attended mandatory trainings
  • ~Provided crisis intervention

Correctional Officer

State of Oregon
01.1997 - 03.2012
  • ~Monitored activity
  • ~Coordinated and directed crews
  • ~Monitored court hearings
  • ~Search buildings and vehicles
  • ~Conducted surveillance
  • ~Detected illegal behavior
  • ~Perform searches and inspections
  • ~Drives patrol vehicles
  • ~Examined incoming and outgoing mail
  • ~Writes incident reports and memos
  • ~Reconciles reporting discrepancies
  • ~Questions personnel and visitors seeking access
  • ~Answers questions regarding rules
  • ~Answers questions regarding regulations
  • ~Answers questions regarding procedures
  • ~Inspects, sorts and distributes mail
  • ~Provides oral briefing to supervisors and staff
  • ~Maintained a high level of vigilance
  • ~Refers to state and federal laws
  • ~Refers to Administrative rules and training
  • ~Competency in knowledge, skills and abilities
  • ~Skilled in writing sufficient reports
  • ~Ability to interpret behaviors and activities
  • ~Ability to control and direct individuals and groups
  • ~Ability to enforce rules and regulations
  • ~Remained impartial
  • ~Met requirements of training academy (DPSST)

Daycare Operator

Self-Employed
01.1988 - 01.1997
  • ~Communicated via phone and emails
  • ~Worked with confidential information
  • ~Used software to prepare reports
  • ~Worked independently
  • ~Organized large volumes of information
  • ~Applied rules and procedures
  • ~Audited quarterly reports
  • ~Wrote investigative reports
  • ~Conducted fact finding
  • ~Wrote reports for hearings
  • ~Interviewed staff
  • ~Cooperated with law enforcement investigation
  • ~Prepared tax accounting documents
  • ~Worked with insurance
  • ~Verified claims
  • ~Created exhibits and graphs
  • ~Worked with a team
  • ~Prepared financial documents

Volunteer Firefighter

Marion County
01.1994 - 01.1995
  • ~Conducted field investigations
  • ~Prepared documents using computer software
  • ~Worked with a team
  • ~Analyzed hazardous situations
  • ~Participated in training drills
  • ~Organized team trainings
  • ~Maintained department facilities
  • ~Responded to emergencies
  • ~Communicated effectively with team mates
  • ~Trained in technical skills
  • ~Communicated via phone, emails and radio
  • ~Applied knowledge in rules and policies
  • ~Investigated with the police department
  • ~Worked with privileged information
  • ~Collected evidence
  • ~Created exhibits and graphs
  • ~Analyzed large volumes of information
  • ~Testified in court
  • ~Worked with local law enforcement
  • ~Preserved evidence
  • ~Examined records
  • ~Located witnesses
  • ~Interviewed individuals for law violations
  • ~Assisted law enforcement investigations

Education

Certificate Program - Ceramics

Chemeketa Community College
01.2011

Critical incident Stress Management -

Chemeketa Community College
01.2009

Certificate Program - Religious Studies

Chemeketa Community College
01.2009

CISM Individual Crisis Intervention -

Chemeketa Community College
01.2007

CISM Suicide Prevention, Intervention, Postvention -

Chemeketa Community College
01.2007

CISM Emotional Survival for Public Safety Personnel -

Chemeketa Community College
01.2007

CISM Advanced Group Crisis Intervention -

Chemeketa Community College
01.2007

CISM Basic Group Crisis Intervention -

Chemeketa Community College
01.2006

CISM Line of Duty Death -

Chemeketa Community College
01.2004

Certificate Program - Administration of Justice

Chemeketa Community College
01.1998

Skills

  • Experience with ODHS Eligibility Programs
  • Knowledge applying rules and procedures
  • Experience in conducting investigations
  • Independent worker
  • Enthusiastic team player
  • Experience in court testifying
  • Experience in report writing
  • Experience in the rules of evidence

Certification

Survey Criminal Justice System, Introduction to Corrections Process, Contraband and Search, Transport, Escort and Restraints, Security Threat Groups, Manage Mentally Ill Offender, Suicide Prevention/Intervention, Crisis Intervention, Police Report Writing, Basic Corrections Course,

Timeline

Human Services Specialist 3 Benefit and Eligibility Worker

Oregon Department of Human Services
11.2023 - Current

Human Services Specialist One

Oregon Department of Human Services
09.2023 - 11.2023

Domestic Violence Advocate

Salem Police Department
01.2015 - 12.2015

Licensed Esthetician

Tickled Pink LLC
01.2012 - Current

President

Tickled Pink Airbrush LLC
01.2009 - Current

Correctional Officer

State of Oregon
01.1997 - 03.2012

Volunteer Firefighter

Marion County
01.1994 - 01.1995

Daycare Operator

Self-Employed
01.1988 - 01.1997

Critical incident Stress Management -

Chemeketa Community College

Certificate Program - Religious Studies

Chemeketa Community College

CISM Individual Crisis Intervention -

Chemeketa Community College

CISM Suicide Prevention, Intervention, Postvention -

Chemeketa Community College

CISM Emotional Survival for Public Safety Personnel -

Chemeketa Community College

CISM Advanced Group Crisis Intervention -

Chemeketa Community College

CISM Basic Group Crisis Intervention -

Chemeketa Community College

CISM Line of Duty Death -

Chemeketa Community College

Certificate Program - Administration of Justice

Chemeketa Community College

Certificate Program - Ceramics

Chemeketa Community College
Kathy L. Tope