Kathy Martinez
Reseda,CA
Summary
Talented HR leader with 4-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
5
5
years of professional experience
Work History
HR Manager
Las Mananitas Inc.
Woodland Hills, CA
10.2023 - Current
- Anticipated and responded to emerging business needs by serving as change advocate.
- Developed employee orientation and training programs for new hires.
- Suggested promotions and wage increases according to employee performance.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Assisted in employee recruitment, hiring and interview processes.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Assisted in developing succession planning strategies for key positions within the organization.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Created job postings, tracked applicants and maintained applicant database.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
HR Manager
AJS Comfort Catering
Reseda, CA
12.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Developed processes for onboarding new hires into the organization's culture.
- Helped with employee transfers and referrals.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
- Suggested promotions and wage increases according to employee performance.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Held exit interviews and documented information discussed with employees.
- Coordinated training programs for new employees and existing staff members.
- Drafted job descriptions based on current roles within the organization.
Nail Technician
A-List Hair Salon
Simi Valley, CA
09.2018 - 08.2022
- Cleaned and sanitized tools and work environment.
- Maintained supply inventory and replenished to maintain consistent availability.
- Educated clients on proper nail care techniques.
- Ensured that safety protocols were followed during each service provided.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Attended continuing education courses related to nail care techniques.
- Shaped and smoothed ends of nails using scissors, files or emery boards.
- Provided excellent customer service through friendly interactions with clients.
- Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
Education
High School Diploma -
Reseda High
Reseda06-2006
Skills
- Payroll
- Employee Relations
- Labor Relations
- Employee Evaluations
- Interviewing Techniques
- Employee Retention
- Payroll Administration
- Benefits Administration
- Training and Mentoring
- Quality Assurance
- Account Authorizations
- MS Office
- Problem-Solving
- Customer Service
- Budgeting and Finance
- New Hire Training
- Employee Counseling
- HR Databases
- Workers Compensation
Languages
Spanish
Professional
English
Professional
Timeline
HR Manager
Las Mananitas Inc.
10.2023 - Current
HR Manager
AJS Comfort Catering
12.2020 - Current
Nail Technician
A-List Hair Salon
09.2018 - 08.2022
High School Diploma -
Reseda High
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