Kathy Mccollom
Paola,KS
Summary
Adept at navigating high-pressure environments, I excelled in customer service and team collaboration at Applebee's, enhancing guest satisfaction and efficiently managing unexpected events. My multitasking proficiency and adaptable nature underscore my ability to significantly contribute to any team, leveraging both hard and soft skills to achieve excellence.
Overview
1
1
year of professional experience
Work History
Host
Applebee's
08.2022 - 02.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Paraprofessional Fir The Deaf - Education of The Deaf
Howard College SWCD
Big Spring, TX05.1992
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Team player mentality
Languages
American Sign Language (ASL)
Full Professional
Timeline
Host
Applebee's
08.2022 - 02.2023
Paraprofessional Fir The Deaf - Education of The Deaf
Howard College SWCD
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